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What is Cultural Intelligence (CQ)

Handbook of Research on Learning Outcomes and Opportunities in the Digital Age
A collection of skills that enables individuals to function effectively and appropriately in culturally diverse contexts.
Published in Chapter:
Cultural Intelligence and Experiential Learning Powering Faculty Intercultural Leadership Development
Althia Ellis (Florida Atlantic University, USA)
DOI: 10.4018/978-1-4666-9577-1.ch016
Abstract
A look at today's higher education institutions shows an increasing number of culturally diverse students. The ability of faculty to value these learners can serve as an unmatched resource to enrich the learning experience for students and enhance the intercultural leadership development of faculty. We will explore how the integration of research in experiential learning and cultural intelligence (CQ) can help develop a process model for faculty to turn their interactions with diverse students into learning outcomes (Ng, Van Dyne, & Ang, 2009). The application of cultural intelligence, which offers a four-factor framework (metacognitive intelligence, cognitive intelligence, motivational intelligence, and behavioral intelligence) might increase the likelihood that faculty who interact with diverse students will engage in the four-stage theory of experiential learning: experience, reflection, conceptualization, and experimentation (Ng, Van Dyne, & Ang, 2009; Mezirow, 1997). The experience will impact experiential and learning outcomes, and can lead to multiple advantages.
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Developing Educators' Global Leadership Competencies through Intercultural Immersion Experiences: Theory and Practice
Ability to interpret unfamiliar cultural behaviors or signals and respond in an appropriate way.
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Turkey's Economic Sustainability in Global Hypercompetition
The sustained ability of a person to adapt quickly and work effectively within different cultural settings.
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Cross-Cultural Learning and Intercultural Competence
Cultural intelligence as a person’s capacity to adapt to new culture based on multiple facets including cognitive, motivational and behavioral features (Earley, 2002).
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Diversity Management as a New Organizational Paradigm: Leading With Cultural Intelligence (CQ)
The individual's capability to function effectively in cross-cultural interactions and interact with people from different cultural backgrounds.
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Research, Theories, and Pedagogical Practices of Cultural Metacognition in Cross-Cultural Business Education
Understanding, working, and relating to diverse cultures comprised of four components: motivational, cognitive, metacognitive, and behavioral CQ.
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Assistive Technology and Human Capital for Workforce Diversity
A set of capabilities comprising mental, motivational, and behavioral components that focus specifically on resolving cross-cultural problems.
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Developing Cross-Cultural Competence Through Cultural Intelligence: Lessons for Business Educators
A type of Intelligence characterized by an aggregate of functional skills necessary for successful cross-cultural adaptation.
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The Foundation of Cultural Intelligence: Human Capital
Person’s capability for successful adaptation to new cultural settings, that is, for unfamiliar settings attributable to cultural context or an individual’s capability to function and manage effectively in culturally diverse settings.
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New Trends in Leveraging Workforce Diversity through Human Resource Management Initiatives
A system of knowledge and skills linked by cultural meta-cognition, which allows people to adapt to, select, and shape the cultural aspects of their environment.
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Expatriate Selection and Retention: Identifying and Assessing the Other Characteristics beyond Knowledge, Skills, and Abilities
defined as an individual’s capability to function and manage effectively in culturally diverse settings.
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