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What is Organizational Mindfulness

Handbook of Research on Developing Sustainable Value in Economics, Finance, and Marketing
The combination of ongoing scrutiny of existing expectations, continuous refinement and differentiation of expectations based on newer experiences, willingness and capability to invent new expectations that make sense of unprecedented events, a more nuanced appreciation of context and ways to deal with it, and identification of new dimensions of context that improve foresight and current functioning ( Weick & Sutcliffe, 2001 , pp. 42).
Published in Chapter:
Mindful Marketing: A Key Antecedent for Positive Marketing Outcomes
Ahmet Bayraktar (Bozok University, Turkey)
DOI: 10.4018/978-1-4666-6635-1.ch001
Abstract
Mindful marketing, a customer-centric approach, is an increasingly significant concept in marketing literature that considers both sellers' and buyers' interests at the same time. Considering the mindfulness concept as a form of marketing approach along with its conceptualization and meaning, this chapter introduces the importance of “mindful marketing approach” for positive marketing by discussing how mindful marketing contributes to firms' social responsibility, environmental concern, and consumer and societal well-being. In other words, it discusses how mindful marketing leads to ideal marketing by helping an organization improve individual and societal well-being while at the same time helping the organization and its stakeholders enjoy profits or increased business.
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