What is Human Factors

This chapter focuses on the persistent lack of diversity in the engineering profession along intersections of race, gender, and other key demographic categories (e.g., sexual orientation, socioeconomic status). After outlining specific circumstances that have influenced the lack of diversity in engineering, the chapter outlines particular challenges related to this lack of diversity and suggests a design thinking approach to resolving those challenges. Drawing on research from engineering education, design thinking, and workplace practice, the authors provide both familiar and novel strategies for addressing diversity in engineering as well as in other professions.