According to Owusu-Ansah (2014: 56)
ICT refers to all forms of technologies that are used to create, store, share or transmit,
and exchange
information. This broad definition of
ICT includes such technologies as radio, television, video, DVD, telephone (both fixed-line
and mobile phones), satellite systems, computer,
and network hardware
and software; as well as the equipment
and services associated with these technologies, such as video conferencing
and electronic mail. The working definition of
ICT for the current study focuses on the tools used by the selected academic libraries to enhance library services consisting of hardware, software, networks,
and media for collection, storage, processing, transmission,
and presentation of
information (voice, data, text, images).
Learn more in:
Responding to COVID-19 Pandemic: Applying the Dynamic Capability Framework in University Libraries