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What is Trust

Chapter 3
Handbook of Research on Driving Transformational Change in the Digital Built Environment
The acceptance of vulnerability based on a belief that the other concerning actor will uphold expected standards of conduct or uphold an agreed contract.
Published in Chapter:

Digitally-Enabled Design Management

Emma Tallet (Northumbria University, UK), Barry Gledson (Northumbria University, UK), Kay Rogage (Northumbria University, UK), Anna Thompson (Turner & Townsend, UK), and Drew Wiggett (Turner & Townsend, UK)
Copyright: © 2021 | Pages: 27
DOI: 10.4018/978-1-7998-6600-8.ch003

Abstract

Calls for the digital transformation of the construction sector in part revolve around a need for productivity improvements, with a focus upon project time and cost enhancements. The purpose of this work is to provide a state-of-the-art analysis of design management (DM) usually employed to oversee design quality by coordinating design information, typically on behalf of a construction contractor. DM methods, activities, and processes with respect to the potential and underutilisation of building information modelling (BIM) are discussed. A synthesis of recent research efforts is provided identifying further emerging, disruptive, but underutilised digital tools and technologies, which when integrated with BIM, are capable of supporting DM processes. This chapter will aid practitioners and researchers in the design, implementation, and management of digital tools, and provide greater support to the DM function on modern construction projects. It will also be of use to students for a grounding in BIM and BIM-related technologies.
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Chapter 36
Globalizing a Function within a Company
The four elements of behavior, goodwill, capability, and self-reference/identity (Henttonen & Blomqvist, 2005).
Published in Chapter: Globalizing a Function within a Company; From: Handbook of Research on Electronic Collaboration and Organizational Synergy
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Chapter 205
Trust in Computer Mediated Communication
“Assured reliance on the character, ability, strength, or truth of someone or something” or “one in which confidence is placed.
Published in Chapter: Trust in Computer Mediated Communication; From: Encyclopedia of Information Science and Technology, Third Edition
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Chapter 35
Ultimate Performance in a Highly Functioning Team
Trust is an individual and team belief that individual team members and the organization will do what they say they will do in a quality manner.
Published in Chapter: Ultimate Performance in a Highly Functioning Team; From: Handbook of Research on Electronic Collaboration and Organizational Synergy
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Chapter 2
Knowledge Sharing in a Digital, Remote, and Disrupted World: The Role of Trust
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Chapter 2
Removing Space and Time: Tips for Managing the Virtual Workplace
In team work, trust occurs when other team members can depend on each other to complete their portion of the project on time. Trust among team members is essential to a team’s success, whether the team meets virtually or FTF.
Published in Chapter: Removing Space and Time: Tips for Managing the Virtual Workplace; From: Handbook of Research on Virtual Workplaces and the New Nature of Business Practices
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Chapter 5
Social Capital and Innovation Performance in Firms
The belief in the reliability, truth or ability of an employee, firm, or organization.
Published in Chapter: Social Capital and Innovation Performance in Firms; From: Innovation and Social Capital in Organizational Ecosystems
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Chapter 2
A Review of Social and Intellectual Capital From the Lens of Corporate Social Responsibility
At its simplest, o rganizational trust is the confidence of your workforce in the actions of your company. While this may include confidence in managers or individual team members, it also extends to organizational factors like: The company’s mission, Senior leadership’s vision, The organization’s culture and values, Workplace diversity, inclusion, and equality, Ethics and fairness of processes.
Published in Chapter: A Review of Social and Intellectual Capital From the Lens of Corporate Social Responsibility; From: Intellectual Capital as a Precursor to Sustainable Corporate Social Responsibility
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Chapter 8
Education and Knowledge Under the Impact of Economic Stress: Rhodesia 1965-1979 vis-a-vis Zimbabwe Since 2002
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Chapter 7
Priority Encoding-Based Cluster Head Selection Approach in Wireless Sensor Networks
Trust is a quality of service parameter which reflects the trust worthiness of the nodes. If the trust value of a node is higher, then the node is assumed to provide the desired functionality correctly. If a node shows misbehavior in communicating with peer nodes such as dropping packets or misrouting the data packets then the node trust worthiness is lower.
Published in Chapter: Priority Encoding-Based Cluster Head Selection Approach in Wireless Sensor Networks; From: Evolution of Software-Defined Networking Foundations for IoT and 5G Mobile Networks
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Chapter 1
Social Capital and Innovation: A Theoretical Perspective
Belief in the ability, truth, or reliability of a person or organization.
Published in Chapter: Social Capital and Innovation: A Theoretical Perspective; From: Innovation and Social Capital in Organizational Ecosystems
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Chapter 7
Mobile Fashion C2C Apps: Examining the Antecedents of Customer Satisfaction
Positive expectation that the other party of the exchange will behave correctly.
Published in Chapter: Mobile Fashion C2C Apps: Examining the Antecedents of Customer Satisfaction; From: Impact of Mobile Services on Business Development and E-Commerce
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Chapter 12
Social Media and Digital Information Sources in News Coverage of Crisis, Disaster, and Emergency Situations: A case study from Spain
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Chapter 127
E-Government: Status Quo and Future Trends
Research on trust is multifaceted and is present in many different realms of research. With respect to electronic government, trust has got distinct dimensions. Most importantly, trust in information and communication technology and trust in the government itself are crucial.
Published in Chapter: E-Government: Status Quo and Future Trends; From: Encyclopedia of E-Business Development and Management in the Global Economy
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Chapter 12
Building Trust in Globally Distributed Teams
Defined as the willingness of one person or group to relate to another in the belief that the other’s action will be beneficial rather than detrimental, even though this cannot be guaranteed (Child, 2001).
Published in Chapter: Building Trust in Globally Distributed Teams; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 22
The Linkage Between Blockchain and the Regulatory Function of Governments
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Chapter 12
All the Voices: An Experiential, Intersectional, and Reflective Approach
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Chapter 185
Secure Collaborative Learning Practices and Mobile Technology
Human trust means that the someone is willing to put him or herself in a position of vulnerability to or risk from another party. Technical trust means that the application does what it is supposed to do and not what it is not supposed to do.
Published in Chapter: Secure Collaborative Learning Practices and Mobile Technology; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 15
Trust Management and User’s Trust Perception in e-Business
Relationship between two entities, where the trustor (the trusting entity) relies on the actions of the trustee (the trusted entity).
Published in Chapter: Trust Management and User’s Trust Perception in e-Business; From: Handbook of Research on E-Business Standards and Protocols: Documents, Data and Advanced Web Technologies
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Chapter 18
Facilitating Trust: The Benefits and Challenges of Communicating Corporate Social Responsibility Online
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Chapter 31
Parallels of the Nurse-Patient, Facilitator-Learner Trust Relationships as they Affect the National Economy
Assurance, certainty, certitude, confidence, conviction, credence, credit, dependence, expectation, faith, hope, positiveness, reliance, sureness liability, obligation, protection, safekeeping necessary for all relationships.
Published in Chapter: Parallels of the Nurse-Patient, Facilitator-Learner Trust Relationships as they Affect the National Economy; From: Handbook of Research on Technologies for Improving the 21st Century Workforce: Tools for Lifelong Learning
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Chapter 146
Online Corporate Collaborative Teams
The judgment that people will predictably act according to their commitments and usually in a positive manner with respect to oneself.
Published in Chapter: Online Corporate Collaborative Teams; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 39
Emerging Security Issues in VANETS for E-Business
Is based on a combination of judgment or opinion based on face-to-face meetings, or recommendations of colleagues, friends and business partners.
Published in Chapter: Emerging Security Issues in VANETS for E-Business; From: Handbook of Research on Telecommunications Planning and Management for Business
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Chapter 10
An Integrated Impact of Blockchain Technology on Suppy Chain Management and the Logistics Industry
Connectivity and vulnerabilities must be found and examined to reduce the likelihood of damage to trust in the supply chain. Many variables drive Blockchain technology in the supply chain for information exchange, but trust is one of the essential developments.
Published in Chapter: An Integrated Impact of Blockchain Technology on Suppy Chain Management and the Logistics Industry; From: Handbook of Research on Social Impacts of E-Payment and Blockchain Technology
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Chapter 25
A Holistic Perspective of Security in Health Related Virtual Communities
The most important factor for a long-living community. Trust can be deep, thick and swift depending on the strength of relation between community members.
Published in Chapter: A Holistic Perspective of Security in Health Related Virtual Communities; From: Handbook of Research on Distributed Medical Informatics and E-Health
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Chapter 10
Trust in E-Commerce: The Importance of the Experience and Relationship With This New Sales System – New Business Commerce
Can be define as a belief in the reliability, truth, and ability of the exchange party that has been recognized as one of the reasons consumers refrain from electronic purchases.
Published in Chapter: Trust in E-Commerce: The Importance of the Experience and Relationship With This New Sales System – New Business Commerce; From: Competitive Drivers for Improving Future Business Performance
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Chapter 224
Trust in Virtual Communities
the result of the assessment that one party makes of the credibility and goodwill of the other party of a relationship. It is formed by three different dimensions: honesty, benevolence and competence.
Published in Chapter: Trust in Virtual Communities; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 13
Reflection on the Latent Role of Institutional Trust for the Adoption of Cryptocurrencies: Cases on Bitcoin, JP Morgan Coin, Diem, and Japanese Listed Cryptocurrencies
It is a psychological predisposition to believe and accept as true the information from a source. The sources could be people, organizations, or any dynamic concepts.
Published in Chapter: Reflection on the Latent Role of Institutional Trust for the Adoption of Cryptocurrencies: Cases on Bitcoin, JP Morgan Coin, Diem, and Japanese Listed Cryptocurrencies; From: Blockchain Applications in Cryptocurrency for Technological Evolution
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Chapter 3
Institutional Entrepreneurship, Trust, and Regulatory Capture in the Digital Economy
Is referred not only to the individual ability to make credible promises, but also to hope that the counterpart will act honourable even when some circumstances not covered by contract or promises will occur.
Published in Chapter: Institutional Entrepreneurship, Trust, and Regulatory Capture in the Digital Economy; From: Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy
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Chapter 5
“I'm Your Leader Now, but Do You Trust Me?”: Analysis of Leadership and Trust in Family Firms
Related to the belief in the reliability, truth, or ability of someone. Thus, people tend to entrust themselves to someone whom they trust.
Published in Chapter: “I'm Your Leader Now, but Do You Trust Me?”: Analysis of Leadership and Trust in Family Firms; From: Handbook of Research on the Strategic Management of Family Businesses
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Chapter 14
COVID-19 and Its Impact on the Psychological Contract of Employers and Employees
A Psychological state comprising the intention to accept vulnerability based upon positive expectations of the intension or behavior of another.
Published in Chapter: COVID-19 and Its Impact on the Psychological Contract of Employers and Employees; From: Handbook of Research on Challenges for Human Resource Management in the COVID-19 Era
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Chapter 11
Influence Amplified: Leveraging the Power of Influencer Marketing in the Digital Age
Trust is a fundamental concept in human relationships and business. It is the belief or confidence that someone or something is reliable, honest, and can be depended upon. Trust is essential for building strong connections, both personally and professionally.
Published in Chapter: Influence Amplified: Leveraging the Power of Influencer Marketing in the Digital Age; From: Contemporary Trends in Innovative Marketing Strategies
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Chapter 28
Sources of Trust and Consumers' Participation in Permission-Based Mobile Marketing
is a multidimensional concept generally referring to a relationship of reliance. Trust is commonly defined as the trustor’s expectation of such behavior from the trustee that is “beneficial or at least not detrimental” to the trustor’s best interests.
Published in Chapter: Sources of Trust and Consumers' Participation in Permission-Based Mobile Marketing; From: Handbook of Research in Mobile Business, Second Edition: Technical, Methodological and Social Perspectives
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Chapter 19
Leveraging Workforce Diversity in Practice: Building Successful Global Relationships with Minority-Owned Suppliers
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Chapter 29
The Influences and Impacts of Societal Factors on the Adoption of Web Services
Is willingness of a party to be vulnerable to unmonitored actions of another party.
Published in Chapter: The Influences and Impacts of Societal Factors on the Adoption of Web Services; From: Handbook of Research on Social Dimensions of Semantic Technologies and Web Services
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Chapter 249
Social Commerce Using Social Network and E-Commerce
Psychological status of depending on another person or organization to achieve a planned goal.
Published in Chapter: Social Commerce Using Social Network and E-Commerce; From: Encyclopedia of Information Science and Technology, Fourth Edition
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Chapter 9
The Phenomenon of Corruption and Its Impact on the Loss of Social Cohesion in Colombia
This refers to the human condition under which the other is recognized as suitable to act in accordance with ethical principles.
Published in Chapter: The Phenomenon of Corruption and Its Impact on the Loss of Social Cohesion in Colombia; From: Management Strategies and Tools for Addressing Corruption in Public and Private Organizations
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Chapter 52
The Impact of Communications Technology on Trust
The level of willingness of the trustor to be vulnerable to the actions of the trustee based on the expectation that the trustee will perform a particular action important to the trustor, irrespective of the trustor’s ability to monitor or control the trustee.
Published in Chapter: The Impact of Communications Technology on Trust; From: Handbook of Research on Socio-Technical Design and Social Networking Systems
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Chapter 19
Online Food Delivery Services During COVID-19: A Case Study in Brunei Darussalam
In online food delivery service is information transparency, quality of the system, and the perceived safety of service by customers of online food delivery service.
Published in Chapter: Online Food Delivery Services During COVID-19: A Case Study in Brunei Darussalam; From: Handbook of Research on Artificial Intelligence and Knowledge Management in Asia’s Digital Economy
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Chapter 20
An Exploratory Study of Client-Vendor Relationships for Predicting the Effects of Advanced Technology-Based Retail Scenarios
It exists when one party has confidence in the reliability and integrity in the other party involved in the exchange. Generally, trust can be considered as the “confidence in an exchange partner’s reliability and integrity” ( Morgan & Hunt, 1994 ). Trust further measures the intensity of relationship marketing (commitment) between the partners involved in a certain exchange.
Published in Chapter: An Exploratory Study of Client-Vendor Relationships for Predicting the Effects of Advanced Technology-Based Retail Scenarios; From: Handbook of Research on Retailer-Consumer Relationship Development
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Chapter 9
Embedded in a Culture
An interpersonal relation, where one of the people involved expects the other to behave in a certain way, while the other has the freedom to act (or not) according to the expectation.
Published in Chapter: Embedded in a Culture; From: Recent Advances in the Roles of Cultural and Personal Values in Organizational Behavior
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Chapter 9
Trust and Privacy in Grid Resource Auctions
Reliance placed on a party for some purpose such as correctly computing an auction result, or not revealing private information.
Published in Chapter: Trust and Privacy in Grid Resource Auctions; From: Handbook of Research on Grid Technologies and Utility Computing: Concepts for Managing Large-Scale Applications
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Chapter 18
Leadership Ethics in Higher Education Administration: An Andragogical Perspective
Believing, faith, confidence, assurance, reliance, dependence, credence, credit, credibility.
Published in Chapter: Leadership Ethics in Higher Education Administration: An Andragogical Perspective; From: Handbook of Research on Ethical Challenges in Higher Education Leadership and Administration
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Chapter 59
Secure Resource Optimization in Distributed Service Computing
It is defined as a firm belief in the competence of a resource site that acts as expected. “Trust” is used to deal with the notion of the trustworthiness.
Published in Chapter: Secure Resource Optimization in Distributed Service Computing; From: Handbook of Research on Telecommunications Planning and Management for Business
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Chapter 22
Trust Based E-Commerce Decisions
A level of expectancy on a particular action of a person/agent in a context in which it affects our own action.
Published in Chapter: Trust Based E-Commerce Decisions; From: Handbook of Research on Public Information Technology
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Chapter 16
Relationships Between Universities and Enterprises: The Perspective of Small and Medium-Sized Firms
It is the belief that in an existing relationship, the actors/parties will act with the sole purpose of both parties having benefits with the relationship. In business exchange processes, it means that one party has confidence in the other party’s reliability and integrity.
Published in Chapter: Relationships Between Universities and Enterprises: The Perspective of Small and Medium-Sized Firms; From: Handbook of Research on Strategic Innovation Management for Improved Competitive Advantage
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Chapter 13
The Relationships Between Users' Negative Tweets, Topic Choices, and Subjective Well-Being in Japan
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Chapter 16
An Empirical Investigation to Improve Information Sharing in Online Settings: A Multi-Target Comparison
A subject’s (the trustor) belief that another subject (the trustee) will act according to his or her expectations during a risky situation over which he or she has no control.
Published in Chapter: An Empirical Investigation to Improve Information Sharing in Online Settings: A Multi-Target Comparison; From: Handbook of Research on Retailing Techniques for Optimal Consumer Engagement and Experiences
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Chapter 435
Trusted and Trustworthy Information Technology
Willingness to rely on another agent to perform actions that benefit oneself in a given context.
Published in Chapter: Trusted and Trustworthy Information Technology; From: Encyclopedia of Information Science and Technology, Third Edition
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Chapter 8
Arabic Language Heritage Schools: The Educational Potential of Celebrating Identity and Diversity
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Chapter 6
Sustaining Our Diminishing Teachers of Color in Urban and Suburban Schools: A Crisis of an Othered Identity
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Chapter 20
Internationalization in Business-to-Business Markets: The Importance of New Product Development
The belief that in an existing relationship both actors will act and behave in the benefit of both parties. It involves honesty and the belief that the relationship is safe and reliable.
Published in Chapter: Internationalization in Business-to-Business Markets: The Importance of New Product Development; From: Handbook of Research on Entrepreneurial Ecosystems and Social Dynamics in a Globalized World
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Chapter 1
Security Concepts, Developments, and Future Trends
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Chapter 28
Searching for Opportunities and Trust in International Markets: Entrepreneurial Perspective of a Traditional Industry SME
It is the belief that in an existing relationship, the actors or partners will act with the sole purpose of both parties have benefits with relationship.
Published in Chapter: Searching for Opportunities and Trust in International Markets: Entrepreneurial Perspective of a Traditional Industry SME; From: Handbook of Research on Entrepreneurial Success and its Impact on Regional Development
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Chapter 10
Managing Healthcare Organizational Change During Uncertainty: Perspective of COVID-19
Trust is a feeling that somebody or something can be relied upon or will turn out to be good. It is willingness of a party to be vulnerable to the action of another party based on the expectation that the other will perform a particular action that is important to the trustor.
Published in Chapter: Managing Healthcare Organizational Change During Uncertainty: Perspective of COVID-19; From: Handbook of Research on Policies, Protocols, and Practices for Social Work in the Digital World
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Chapter 18
Social Networks and Trust-Building Processes: Implications for Organizational Environments
In this chapter we adopt the definition proposed by Rousseau et al. (1998) according to which trust can be defined as a psychological state comprising the intention to accept vulnerability based on positive expectations of the intentions or behavior of another.
Published in Chapter: Social Networks and Trust-Building Processes: Implications for Organizational Environments; From: Handbook of Research on Business Social Networking: Organizational, Managerial, and Technological Dimensions
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Chapter 32
Information Disclosure on Social Networking Sites: An Exploratory Survey of Factors Impacting User Behaviour on Facebook
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Chapter 228
Social Commerce Using Social Network and E-Commerce
Psychological status of depending on another person or organization to achieve a planned goal.
Published in Chapter: Social Commerce Using Social Network and E-Commerce; From: Encyclopedia of Information Science and Technology, Third Edition
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Chapter 32
Trust and Fairness Management in P2P and Grid Systems
There is a lot of definitions of trust. In our work wee adopt the definition of trust as a tolerance of risk, thus trust and risk values can be expressed on the same scale.
Published in Chapter: Trust and Fairness Management in P2P and Grid Systems; From: Handbook of Research on P2P and Grid Systems for Service-Oriented Computing: Models, Methodologies and Applications
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Chapter 29
The Sense of Security and Trust
Trust is a particular level of one’s subjective probability that another’s action would be favorable to oneself from the psychological viewpoint (Gambetta, 1988),. Gambetta states that “trust (or symmetrically distrust) is a particular level of subjective probability with which an agent will perform a particular action, both before the trustor can monitor such action (or independently of his capacity of ever to be able to monitor it) and in a context in which it affects its own action” (p.217).
Published in Chapter: The Sense of Security and Trust; From: Handbook of Research on Social and Organizational Liabilities in Information Security
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Chapter 6
Teaching Collaboration Skills to Foster Social-Emotional Learning
A belief that someone has with another person, group, process, or product through the reliability, truth, ability, or strength shown to that person.
Published in Chapter: Teaching Collaboration Skills to Foster Social-Emotional Learning; From: Aligning Social-Emotional and 21st Century Learning in the Classroom: Emerging Research and Opportunities
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Chapter 2
Chatbot for Online Customer Service: Customer Engagement in the Era of Artificial Intelligence
A set of specific beliefs that instills the confidence of customers in communicating with companies.
Published in Chapter: Chatbot for Online Customer Service: Customer Engagement in the Era of Artificial Intelligence; From: Impact of Globalization and Advanced Technologies on Online Business Models
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Chapter 39
Survivability of Sensors with Key and Trust Management
Trust ‘is a subjective assessment of another’s influence in terms of the extent of one’s perceptions about the quality and significance of another’s impact over one’s outcomes in a given situation, such that one’s expectation of, openness to, and inclination toward such influence provide a sense of control over the potential outcomes of the situation’ (Romano, 2003).
Published in Chapter: Survivability of Sensors with Key and Trust Management; From: Handbook of Research on Wireless Security
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Chapter 3
Funding Democracy: College Budgets and the Importance of Investing in Civic Engagement
The ability to believe the information provided by an individual or organization is reliable.
Published in Chapter: Funding Democracy: College Budgets and the Importance of Investing in Civic Engagement; From: The Proper Role of Higher Education in a Democratic Society
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Chapter 8
Smart Technologies and the Augmented and Virtual in Smart Cities: Urban Life With Smart Homes, Electric Vehicles, Robotics, and Extended Realities
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Chapter 558
Socio-Cognitive Model of Trust
The attitude of an agent to delegate a part of its own plan/goal to another agent and rely upon it in a risky situation (possible failure) on the basis of its own beliefs about the other agent and on the environment in which it operates.
Published in Chapter: Socio-Cognitive Model of Trust; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 21
Minority-Owned Suppliers A Growing Global Supply Base
Firm belief in the reliability, truth, ability, or strength of someone or something.
Published in Chapter: Minority-Owned Suppliers A Growing Global Supply Base; From: Handbook of Research on Race, Gender, and the Fight for Equality
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Chapter 289
The Impact of Risks and Challenges in E-Commerce Adoption Among SMEs
The willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party.
Published in Chapter: The Impact of Risks and Challenges in E-Commerce Adoption Among SMEs; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 217
Online Instruction as a Caring Endeavor
A relationship between individuals or a group of individuals that includes a dependency on another individual to have a need met or a choice or willingness to take some risk as a part of the relationship.
Published in Chapter: Online Instruction as a Caring Endeavor; From: Encyclopedia of Distance Learning, Second Edition
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Chapter 14
Perceived Trust and Confidence for Cryptocurrency Adoption: What Lies Ahead?
The degree to which an individual believes that he or she needs to be very careful in dealing with other people in the country or that they can be trusted.
Published in Chapter: Perceived Trust and Confidence for Cryptocurrency Adoption: What Lies Ahead?; From: Handbook of Research on Social Impacts of E-Payment and Blockchain Technology
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Chapter 12
From Software to Team Ware: Virtual Teams and Online Learning Culture
Refers to a sense of reliability and confidence necessary to complete tasks in a working environment.
Published in Chapter: From Software to Team Ware: Virtual Teams and Online Learning Culture; From: Handbook of Research on Social Interaction Technologies and Collaboration Software: Concepts and Trends
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Chapter 67
Building and Management of Trust in Networked Information Systems
Can be viewed as a cognitive and social device able to reduce complexity, enabling people to cope with the different levels of uncertainty and sometimes the risks that, at different degrees, permeate our life. Without trust, an individual would freeze in uncertainty and indecision when faced with the impossibility of calculating all possible outcomes of a situation. From a social perspective, trust permits the necessary knowledge sharing of delegation and cooperative actions (Luhmann, 1979).
Published in Chapter: Building and Management of Trust in Networked Information Systems; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 2
Increasing Trauma-Informed Awareness and Practices in Higher Education
A feeling of confidence in another’s overall character and integrity.
Published in Chapter: Increasing Trauma-Informed Awareness and Practices in Higher Education; From: Examining Social Change and Social Responsibility in Higher Education
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Chapter 7
Is Sharenting Apart From Bullying?: A Perspective Among Parents Towards Their Social Media Activities
Reliance on the integrity, strength, ability, surety, etc., of a person or thing.
Published in Chapter: Is Sharenting Apart From Bullying?: A Perspective Among Parents Towards Their Social Media Activities; From: Handbook of Research on Bullying in Media and Beyond
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Chapter 148
An Overview of Social Media
(In context of social media interaction) The belief in members of a website community in an online interaction.
Published in Chapter: An Overview of Social Media; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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Chapter 114
E-Commerce Online Purchase Intention: Importance of Corporate Social Responsibility Issues
Consumer trust is defined as consumer expectation that the company, as a sponsor of corporate social responsibility programs, is willing to keep its promise and fulfill its obligations with honesty, goodwill, and non-opportunistic motives.
Published in Chapter: E-Commerce Online Purchase Intention: Importance of Corporate Social Responsibility Issues; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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Chapter 49
Andragogy around the World in K-20 Education: It is All about Trust
Reliance or resting of the mind on the integrity, veracity, justice, friendship or other sound principle of another person. From Proverbs 29 “He that puts his trust in the Lord shall be safe.”
Published in Chapter: Andragogy around the World in K-20 Education: It is All about Trust; From: Handbook of Research on Teaching and Learning in K-20 Education
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Chapter 87
An Overview of Online Trust Derivatives for E-Commerce Adoption
Trust is the subjective estimation by which an individual, A, estimates about how likely another individual, B, performs a given task on which the subject’s welfare (interests) depends. It also consists of the elements of dependence, competence, disposition, and fulfillment.
Published in Chapter: An Overview of Online Trust Derivatives for E-Commerce Adoption; From: Encyclopedia of Information Communication Technology
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Chapter 40
Tracking Buying Behavior by Analyzing Electronic Word of Mouth
The assured feelings of comfort, safety, and security of a person, party, or a living entity on another person(s), the party(ies), or living entities regarding any sorts of activities they intend or plan to do together.
Published in Chapter: Tracking Buying Behavior by Analyzing Electronic Word of Mouth; From: Encyclopedia of Data Science and Machine Learning
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Chapter 15
Impact of Tacit Knowledge on Tourist Loyalty: Some Evidence From Rural Tourism
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Chapter 10
Building on Trust in a Complex World: Educational Research and Technology
Belief, faith, certainty, confidence, assurance, dependence, credence.
Published in Chapter: Building on Trust in a Complex World: Educational Research and Technology; From: Handbook of Research on Education and Technology in a Changing Society
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Chapter 156
Perception of VO Reliability
A complex belief and a relatively stable feeling presuming honesty and reliability of interactions with a partner--a person or an institution. According to various authors, trust involves many components such as a feeling for security, reliability, personal relationship, and others (see e.g., Clases et al., 2003). Grabner-Kraeuter (2002) sees trust as a mechanism to reduce the complexity of human conduct in situations where people have to cope with uncertainty. It bears important functions for the consumer- it reduces information complexity and lowers the perceived risk of transaction.
Published in Chapter: Perception of VO Reliability; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 59
Employee Development for Organizational Success: The Pressures, the Economics, the Rewards
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Chapter 10
The Impact of Customer Dissatisfaction Regarding Revenue Management on Perceptions of Airline Experience and Loyalty
Trust is related to the passengers start having been sure about the airline's service standards, the perceived risks regarding this quality of the flight experience decrease, and the flight process is realized more comfortably.
Published in Chapter: The Impact of Customer Dissatisfaction Regarding Revenue Management on Perceptions of Airline Experience and Loyalty; From: Global Air Transport Management and Reshaping Business Models for the New Era
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Chapter 18
The Importance of Diversity in the Healthcare Workforce
Having confidence in the treating practitioner and healthcare system to act in a patient’s best interest.
Published in Chapter: The Importance of Diversity in the Healthcare Workforce; From: Handbook of Research on Exploring Gender Equity, Diversity, and Inclusion Through an Intersectional Lens
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Chapter 7
Trust Calculation Using Fuzzy Logic in Cloud Computing
Trust between any two parties can be defined as the faith or belief that one party has on the credibility of the other party.
Published in Chapter: Trust Calculation Using Fuzzy Logic in Cloud Computing; From: Handbook of Research on Security Considerations in Cloud Computing
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Chapter 12
Is the COVID-19 Pandemic Shifting the Social-Business Paradigm?
Trust, in a market context, is the confidence between actors in that the other part will hold its part of the agreement.
Published in Chapter: Is the COVID-19 Pandemic Shifting the Social-Business Paradigm?; From: Handbook of Research on Autopoiesis and Self-Sustaining Processes for Organizational Success
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Chapter 125
User Privacy Concerns for E-Commerce
Belief in the reliability and truth of the online venue that is providing the service.
Published in Chapter: User Privacy Concerns for E-Commerce; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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Chapter 13
Investing Trust Relationships in a Healthcare Network
“The willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party.” (Mayer and van der Hoek, 1995)
Published in Chapter: Investing Trust Relationships in a Healthcare Network; From: Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies
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Chapter 9
What Pulls Consumers in and What Pushes Consumers Out
Firm belief on the character, ability, and honesty of someone or something.
Published in Chapter: What Pulls Consumers in and What Pushes Consumers Out; From: Sharing Economy and the Impact of Collaborative Consumption
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Chapter 15
Role of Privacy and Trust in Mobile Business Social Networks
in the Web environment is most often defined as a belief or expectation about the website, the web vendor and/or the Internet as the trusted party or object of trust or as a behavioural intention or willingness to depend or rely on the trusted party (Grabner-Kräuter and Kaluscha, 2003). In the context of OSNs other network participants, the social network site and the Web 2.0 technology can be considered as objects of trust (Grabner-Kräuter, 2010). Trust in the OSN captures both characteristics of an organization (the network provider) and a technology (the Internet serving as a transmission medium for online activities, or more specifically the security services and technical solutions embedded in Web 2.0 technologies).
Published in Chapter: Role of Privacy and Trust in Mobile Business Social Networks; From: Handbook of Research on Business Social Networking: Organizational, Managerial, and Technological Dimensions
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Chapter 22
Supply Chain Management: Identifying Innovative Suppliers
The belief that in an existing relationship an actor will act and behave in the benefit of both parties.
Published in Chapter: Supply Chain Management: Identifying Innovative Suppliers; From: Handbook of Research on Internationalization of Entrepreneurial Innovation in the Global Economy
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Chapter 118
Social Cognitive Trust Model
A behavior manifested by two parties based on mutual belief that neither party will let the other down.
Published in Chapter: Social Cognitive Trust Model; From: Encyclopedia of Human Resources Information Systems: Challenges in e-HRM
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Chapter 16
Social Capital as a Factor of Success in Mexican Cooperatives: Case – Cooperativa “Las Chiquihuitecas” Producer of Grana Cochinilla
It is the feeling or belief among individuals or organizations that they are good and honest, where they will not be hurt or betrayed, generating a connection between them.
Published in Chapter: Social Capital as a Factor of Success in Mexican Cooperatives: Case – Cooperativa “Las Chiquihuitecas” Producer of Grana Cochinilla; From: Handbook of Research on Value Creation for Small and Micro Social Enterprises
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Chapter 5
Examining Tacit Knowledge Acquisition and Opportunity Recognition in International Buyer-Supplier Collaborations
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Chapter 15
Trusted Cloud- and Femtocell-Based Biometric Authentication for Mobile Networks
Trust refers to reliability on some person or some system. In computer science, any system is said to be trusted when it behaves the way the user expects it to do. It can be defined as the success rate of any computing system. Mathematically, trust is a probabilistic value which lies between 0 and 1. Trust is a complex concept which has no universally accepted scholarly definition. Evidence from a contemporary, cross-disciplinary collection of scholarly writing suggests that a widely held definition of trust is as follows: “Trust is a psychological state comprising the intention to accept vulnerability based upon positive expectations of the intentions or behaviour of another.” Trust is a broader notion than security as it includes subjective criteria and experience. Correspondingly, there exist both hard (security-oriented) and soft trust (i. e. non-security oriented trust) solutions. “Hard” trust involves aspects like authenticity, encryption, and security in transactions. The “soft” trust involves human psychology, brand loyalty, and userfriendliness. Some soft issues are involved in security, nevertheless. When trust is related to cloud computing, it is classified as persistent and dynamic trust to distinguish between social and technological means. Persistent trust referes to trust involving long-term underlying properties or infrastructure and this arises through relatively static social and technological mechanisms. Dynamic trust refers to trust specific to certain states, contexts, or short-term or variable information; this can arise through context-based social and technological mechanisms. Persistent social-based trust in a hardware or software component or system is an expression of confidence in technological-based trust, because it is assurance about implementation and operation of that component or system. In particular, there are links between social-based trust and technological-based trust through the vouching mechanism, because it is important to know who is vouching for something as well as what they are vouching; hence social-based trust should always be considered.
Published in Chapter: Trusted Cloud- and Femtocell-Based Biometric Authentication for Mobile Networks; From: Handbook of Research on Securing Cloud-Based Databases with Biometric Applications
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Chapter 9
The Role of Video and Text Chat in a Virtual Classroom: How Technology Impacts Community
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Chapter 11
A Training Design for Behavioral Factors in Virtual Multicultural Teams
Having a relation to someone and having faith in this person. Distinction between cognitive and affective trust. Initial trust is also referred to as swift trust. Trust is said to be the glue that holds teams together.
Published in Chapter: A Training Design for Behavioral Factors in Virtual Multicultural Teams; From: Handbook of Research on Electronic Collaboration and Organizational Synergy
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Chapter 13
Measuring Social Capital: The Case of the Technium Network in Wales
Believing in the truth, reliability, or ability of something or someone.
Published in Chapter: Measuring Social Capital: The Case of the Technium Network in Wales; From: Innovation and Social Capital in Organizational Ecosystems
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Chapter 12
Foster Care Transition Considerations for School Counselors
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Chapter 10
Value Creation through Social Alliances: Theoretical Considerations in Partnership Relationships
Trust is the decision of having faith in the other partnerships in case of a risk and uncertainty in the collaboration process.
Published in Chapter: Value Creation through Social Alliances: Theoretical Considerations in Partnership Relationships; From: Handbook of Research on Managerial Solutions in Non-Profit Organizations
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Chapter 33
Trust Calculation and Management in P2P and Grid Systems
The firm belief in the competence of an entity to act as expected such that this firm belief is not a fixed value associated with the entity but rather it is subject to the entity’s behavior and applies only within a specific context at a given time.
Published in Chapter: Trust Calculation and Management in P2P and Grid Systems; From: Handbook of Research on P2P and Grid Systems for Service-Oriented Computing: Models, Methodologies and Applications
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Chapter 10
Shipment Tracking, Delivery Speed, and Product Presentation as Antecedents of Repurchase Intention: Predictors of Online Shopping Repurchase Intention
Trust indicates the temperament of individuals to have faith and confidence in others consistently and across a gamut of situations.
Published in Chapter: Shipment Tracking, Delivery Speed, and Product Presentation as Antecedents of Repurchase Intention: Predictors of Online Shopping Repurchase Intention; From: Handbook of Research on the Platform Economy and the Evolution of E-Commerce
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Chapter 5
Business Model of Palm Oil Smallholding in South Sumatra, Indonesia: Challenges and Future Prospects
The trust of certain parties to others in conducting transaction relationships based on a belief that the person whom they trust has all their obligations properly conducted as expected.
Published in Chapter: Business Model of Palm Oil Smallholding in South Sumatra, Indonesia: Challenges and Future Prospects; From: Driving Factors for Venture Creation and Success in Agricultural Entrepreneurship
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Chapter 2
Communication Dynamics of Women in Microfinance Projects as a Model for Women Empowerment: Microfinance Projects for Poverty Alleviation in the Philippines
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Chapter 17
Serendipitous Recommenders for Teachers in Higher Education
The extent to which one is willing to depend on another entity in a specific situation.
Published in Chapter: Serendipitous Recommenders for Teachers in Higher Education; From: Handbook of Research on Faculty Development for Digital Teaching and Learning
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Chapter 1
Multi-Perspectives of Cloud Computing Service Adoption Quality and Risks in Higher Education
User acceptance of the cloud solution based on having full confidence in the technology.
Published in Chapter: Multi-Perspectives of Cloud Computing Service Adoption Quality and Risks in Higher Education; From: Handbook of Research on Modern Educational Technologies, Applications, and Management
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Chapter 219
Training Techniques for Developing Trust in Virtual Teams
Trust in teams indicates that team members believe that the group behaves in accordance with their commitments, is honest in negotiations, and members do not take advantage of other group members.
Published in Chapter: Training Techniques for Developing Trust in Virtual Teams; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 2
Challenges on Semantic Web Services
The ability to assess the credibility of source information based on different criteria
Published in Chapter: Challenges on Semantic Web Services; From: Handbook of Research on Social Dimensions of Semantic Technologies and Web Services
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Chapter 5
Entrepreneurial Re-Entry Post an Economic Crisis
Faith in others, a required condition for collaborative behaviour.
Published in Chapter: Entrepreneurial Re-Entry Post an Economic Crisis; From: Handbook of Research on Entrepreneurship and Organizational Resilience During Unprecedented Times
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Chapter 3
Ethical Considerations for Artificial Intelligence in Educational Assessments
This ethics principle relates to the placing of confidence on AI systems and the provision of data to achieve educational objectives.
Published in Chapter: Ethical Considerations for Artificial Intelligence in Educational Assessments; From: Creative AI Tools and Ethical Implications in Teaching and Learning
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Chapter 28
Antecedents of Trust in Online Communities
A willingness to take for granted that another person will behave as expected in a socially constructive manner. Trust generally reduces the perceived risk that another person will behave in an opportunistic manner.
Published in Chapter: Antecedents of Trust in Online Communities; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 30
Trust, Social Networks and Electronic Commerce Adoption
Within a network, it refers to one member’s belief about another member’s intention to behave in a socially acceptable manner.
Published in Chapter: Trust, Social Networks and Electronic Commerce Adoption; From: Handbook of Research on Electronic Collaboration and Organizational Synergy
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Chapter 4
Job Insecurity and Performance: Contributions for an Integrative Theoretical Framework
The acceptance of vulnerability to others based on optimistic beliefs about their character, intentions, or ability.
Published in Chapter: Job Insecurity and Performance: Contributions for an Integrative Theoretical Framework; From: Developing Diversity, Equity, and Inclusion Policies for Promoting Employee Sustainability and Well-Being
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Chapter 4
New Product Development and the Challenges of Internationalization
The belief that in an existing relationship an actor will act and behave in the benefit of both parties.
Published in Chapter: New Product Development and the Challenges of Internationalization; From: Handbook of Research on Internationalization of Entrepreneurial Innovation in the Global Economy
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Chapter 8
Health Risk Communication and Media
Belief in the realibility and the truth.
Published in Chapter: Health Risk Communication and Media; From: Handbook of Research on Representing Health and Medicine in Modern Media
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Chapter 4
Wallets and Transactions
It pertains to the level of confidence and dependence placed on a digital wallet or payment system to securely and accurately manage financial transactions. Users have confidence in the wallet's ability to protect their funds, provide secure transactions, and uphold the confidentiality of their sensitive information. Trust is essential for promoting consumer acceptance and maintaining the authenticity of financial transactions in the digital domain, where dependence on technology and online platforms is inherent. Security features, clear policies, and a proven history of dependability all contribute to establishing trust in digital wallets and transactional systems.
Published in Chapter: Wallets and Transactions; From: Decentralizing the Online Experience With Web3 Technologies
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Chapter 2
Crisis Management for School Leaders: The Role of a Resilient School Climate
A confidence that is placed on an individual; based on reliability, competence, integrity, and action follow-through of that individual.
Published in Chapter: Crisis Management for School Leaders: The Role of a Resilient School Climate; From: Handbook of Research on Activating Middle Executives’ Agency to Lead and Manage During Times of Crisis
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Chapter 28
Secure Routing with Reputation in MANET
A subjective probability of a one peer (trustee) so that particular actions of another peer (trusted) they are willing and capable to perform will be done according to trustee’s expectations in the given context and time
Published in Chapter: Secure Routing with Reputation in MANET; From: Handbook of Research on Wireless Security
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Chapter 424
Modeling Security Requirements for Trustworthy Systems
Trust is a relative user’s perception of the degree of confidence the user has in the system he/she uses.
Published in Chapter: Modeling Security Requirements for Trustworthy Systems; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 22
Retailer-Customers Relationships in the Online Setting: An Empirical Investigation to Overcome Privacy Concerns and Improve Information Sharing
A subject’s (the trustor) belief that another subject (the trustee) will act according to his or her expectations during a risky situation over which he or she has no control.
Published in Chapter: Retailer-Customers Relationships in the Online Setting: An Empirical Investigation to Overcome Privacy Concerns and Improve Information Sharing; From: Handbook of Research on Retailer-Consumer Relationship Development
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Chapter 16
Challenges and Benefits of Multi-Cultural Teaching
A belief in the reliability, certainty, ability, or strength of something or someone.
Published in Chapter: Challenges and Benefits of Multi-Cultural Teaching; From: Handbook of Research on Cross-Cultural Business Education
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Chapter 642
Virtual Work, Trust and Rationality
Confidence that an object, process, institution, or another person’s actions can be relied upon to produce some good.
Published in Chapter: Virtual Work, Trust and Rationality; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 8
Examining User Understanding and Perceptions of E-Commerce Data Privacy, Security, and Protection
Trust in data privacy refers to the confidence and assurance that individuals and organizations have in the protection, handling, and use of their personal data by entities that collect and process it.
Published in Chapter: Examining User Understanding and Perceptions of E-Commerce Data Privacy, Security, and Protection; From: Confronting Security and Privacy Challenges in Digital Marketing
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Chapter 16
The Impact of Gender and Age on Consumer Responsiveness to Permission-Based Mobile Advertising
A belief or expectation that another party can be relied on with confidence to behave in a manner that is beneficial or at least not detrimental to the other party’s interests
Published in Chapter: The Impact of Gender and Age on Consumer Responsiveness to Permission-Based Mobile Advertising; From: Handbook of Research on Mobile Marketing Management
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Chapter 173
Developing Trust in Virtual Teams
A state of a positive, confident though subjective expectation regarding the behavior of somebody or something in a situation that entails risk to the trusting party.
Published in Chapter: Developing Trust in Virtual Teams; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 50
Governance Mechanisms for E-Collaboration
A psychological state that rests upon expectations and beliefs of one party that another party will act in a certain manner, given that the trusting party is in some way vulnerable under conditions of risk and interdependency to actions by the other party.
Published in Chapter: Governance Mechanisms for E-Collaboration; From: Encyclopedia of E-Collaboration
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Chapter 220
Training to Improve Trust in Virtual Teams
Willingness of a party to be vulnerable to the actions of another party, based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party.
Published in Chapter: Training to Improve Trust in Virtual Teams; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 26
Designing for Trust
The willingness of a party to be vulnerable to the actions of another party based on the expectation that the other party will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party
Published in Chapter: Designing for Trust; From: Handbook of Research on Socio-Technical Design and Social Networking Systems
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Chapter 18
Trust Determination in Wireless Ad Hoc Networks
Trust is defined as the level of confidence that anode participating in a wireless network places on another node in the same network for forwarding control/data packets.
Published in Chapter: Trust Determination in Wireless Ad Hoc Networks; From: Handbook of Research on Threat Detection and Countermeasures in Network Security
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Chapter 15
A Collaborative Ranking Approach for Discovery and Selection of Cloud Services
A belief among cloud service consumer and provider about the reliability of cloud services.
Published in Chapter: A Collaborative Ranking Approach for Discovery and Selection of Cloud Services; From: Encyclopedia of Information Science and Technology, Fifth Edition
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Chapter 118
The Moderating Impact of Product Classification on the Relationship between Online Trust, Satisfaction, and Repurchase Intention
“The willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party” ( Rezaei et al., 2014 ).
Published in Chapter: The Moderating Impact of Product Classification on the Relationship between Online Trust, Satisfaction, and Repurchase Intention; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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Chapter 22
Security and Trust in a Global Research Infrastructure
The word “trust” has several meanings (section 3); the ones relevant to this chapter are the belief in the honesty and reliability of, or confidence in, some other party. For example, Alice feels confident lending Bob her car because she trusts that he will return it and she has confidence he will drive well. See also
Published in Chapter: Security and Trust in a Global Research Infrastructure; From: Handbook of Research on Computational Science and Engineering: Theory and Practice
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Chapter 38
Measuring Brand Community Strength
A commitment to an action based on a belief that the future actions of that person will lead to a good outcome.
Published in Chapter: Measuring Brand Community Strength; From: Handbook of Research on Methods and Techniques for Studying Virtual Communities: Paradigms and Phenomena
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Chapter 10
Demystifying Shared Leadership
Confidence that is placed on others because they are reliable.
Published in Chapter: Demystifying Shared Leadership; From: Transformational Leadership Styles for Global Leaders: Management and Communication Strategies
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Chapter 479
An Overview of Trust Evaluation Models within E-Commerce Domain
The subjective estimation by which an individual, A, estimates about how likely another individual, B, performs a given task on which its welfare (interests) depends. It also consists of the elements of dependence, competence, disposition and fulfillment.
Published in Chapter: An Overview of Trust Evaluation Models within E-Commerce Domain; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 114
Leading Virtual Teams
The willingness to be vulnerable irrespective of the ability to monitor or control that other party.
Published in Chapter: Leading Virtual Teams; From: Encyclopedia of Multimedia Technology and Networking, Second Edition
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Chapter 23
Coordination of Virtual Teams: From Trust to Control
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Chapter 31
Contributions of Social Capital Theory to HRM
Willingness to rely on another party, an accepted vulnerability under risk conditions. As a component of SC, it plays the crucial role in fostering knowledge and resource sharing. It compensates risk and its perception in the situation of mediated communication.
Published in Chapter: Contributions of Social Capital Theory to HRM; From: Encyclopedia of Human Resources Information Systems: Challenges in e-HRM
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Chapter 14
Engineering of Experience Based Trust for E-Commerce
firm reliance on the integrity, ability, or character of a person or thing. In e-commerce, trust is the expectation that arises within a community based on commonly sharing norms from one member to another of that community. More generally, trust indicates a positive belief or expectation about the perceived reliability of, dependability of and confidence in a person, an intelligent agent, organization, company, object, process, or system (Schneiderman, 2000).
Published in Chapter: Engineering of Experience Based Trust for E-Commerce; From: Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments
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Chapter 23
Trust and Decision Making in Turing's Imitation Game
Humans believe in the honesty of other individuals.
Published in Chapter: Trust and Decision Making in Turing's Imitation Game; From: Encyclopedia of Information Science and Technology, Fourth Edition
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Chapter 2
Organizational Ecosystems: Innovation and Social Capital Dimensions
A belief in the reliability, ability or truth of an organization or person.
Published in Chapter: Organizational Ecosystems: Innovation and Social Capital Dimensions; From: Innovation and Social Capital in Organizational Ecosystems
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Chapter 141
Security Challenges in Cloud Computing
A notion of understanding between two entities A and B, where A is supposed to have trust over B when B actually performs the task in the same manner as being supposed by A.
Published in Chapter: Security Challenges in Cloud Computing; From: Encyclopedia of Information Science and Technology, Third Edition
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Chapter 1
Cultural Differences in Managing Cloud Computing Service Level Agreements
The term trust in this work is defined as a “social institution that enables the involved parties to reduce the complexities of their relationship”. Thereby trust consists of two components: trusting behaviour and trusting expectation. In general, trusting behaviour stands for actions, which lead to increased vulnerability of oneself to another; whose behaviour is not under one’s control. This trust must be instilled despite the possible detriment one might receive if the other abuses that vulnerability. This risk may outweigh the possible benefits if the partner behaves in a non-opportunistic way (Zand, 1972, p. 230). In our economical context the trusting action represents the voluntary delivery of risky advance performances by the provider, without gaining full information about the business partner and abstaining from explicit contractual security and controlling measures. Trusting expectation means that the party receiving this trust is expected to act in an honest way. In other words, the party providing the advance performances expects its contracting party to not exhibit opportunistic behaviour (Ripperger, 1998, p. 60).
Published in Chapter: Cultural Differences in Managing Cloud Computing Service Level Agreements; From: Handbook of Research on Culturally-Aware Information Technology: Perspectives and Models
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Chapter 416
A Trust Case-Based Model Applied to Agents Collaboration
A measurable level of the probability which an agent knows that another agent will perform a particular action.
Published in Chapter: A Trust Case-Based Model Applied to Agents Collaboration; From: Encyclopedia of Information Science and Technology, Fourth Edition
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Chapter 17
The Impact of Misinformation and Preferences of News Sources on Institutional Trust Perception in the COVID-19 Process
It is defined as confidence, sense of involvement and trust without fear and doubt.
Published in Chapter: The Impact of Misinformation and Preferences of News Sources on Institutional Trust Perception in the COVID-19 Process; From: Impact of Infodemic on Organizational Performance
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Chapter 209
Surveying Trust in Virtual Organizations
Trust can be viewed as a cognitive and social device able to reduce complexity, enabling people to cope with the different levels of uncertainty and sometimes the risks that, at different degrees, permeate our life. Without trust an individual would freeze in uncertainty and indecision when faced with the impossibility of calculate all possible outcomes of a situation. From a social perspective trust permits the necessary knowledge sharing of delegation and cooperative actions (Luhman, 1979).
Published in Chapter: Surveying Trust in Virtual Organizations; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 17
Ethical Healthiness: A Key Factor in Building Learning Organizations
“The willingness of a party to be vulnerable to the actions of another party based on the expectations that the other will perform a particular action important to the trustor irrespective of the ability to monitor or control that other party” ( Mayer et al., 1995 , p. 712).
Published in Chapter: Ethical Healthiness: A Key Factor in Building Learning Organizations; From: Handbook of Research on Business Ethics and Corporate Responsibilities
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Chapter 131
Students' Experiences of Emotional Connection with Pedagogical Agents
An attitude of confident expectation that one’s vulnerabilities will not be exploited.
Published in Chapter: Students' Experiences of Emotional Connection with Pedagogical Agents; From: Encyclopedia of Information Science and Technology, Third Edition
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Chapter 36
Routing Security in Wireless Sensor Networks
A relationship of reliance. Trust is a prediction of reliance on an action, based on what a node knows about the other node, in the context of wireless sensor networks. The notion of trust is increasingly adopted to predict acceptance of behaviors by others.
Published in Chapter: Routing Security in Wireless Sensor Networks; From: Handbook of Research on Wireless Security
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Chapter 13
Gifted and Talented School Activities for Students With Special Educational Needs Through Drama Therapy
It is necessary to evoke the feeling of trust in the beginning of every work with children, especially in group work. If they do not feel safely, they will not learn anything new from the work. For the people with disabilities, they have different perception and it could be a challenge for them to orientate in daily situation and communication. Hence, they need more support for trust building to feel comfortable.
Published in Chapter: Gifted and Talented School Activities for Students With Special Educational Needs Through Drama Therapy; From: Handbook of Research on Software for Gifted and Talented School Activities in K-12 Classrooms
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Chapter 230
Trust and Technology Acceptance on Mobile Banking
Trustor’s beliefs in the trustee’s ability, benevolence, and integrity.
Published in Chapter: Trust and Technology Acceptance on Mobile Banking; From: Encyclopedia of Business Analytics and Optimization
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Chapter 311
E-Government Service Adoption and the Impact of Privacy and Trust
Confidence in the online environment and the electronic services provided by Government.
Published in Chapter: E-Government Service Adoption and the Impact of Privacy and Trust; From: Encyclopedia of Information Science and Technology, Fourth Edition
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Chapter 9
The Effect of Protection of Personal Information Act No. 4 of 2013 on Research Data Ethics in South Africa
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Chapter 6
An Exercise in Liberation
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Chapter 24
Growing the eLIDA CAMEL Community of Practice Case Study
A complex relational psychological state in which the trustor has confidence and faith in the trustee’s integrity, benevolence and competence, despite risk, vulnerability and uncertainty.
Published in Chapter: Growing the eLIDA CAMEL Community of Practice Case Study; From: Handbook of Research on Communities of Practice for Organizational Management and Networking: Methodologies for Competitive Advantage
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Chapter 22
Shared Leadership and Team Performance: The Role of Emotions and Trust
This construct is considered an asset to encourage self-efficacy development; trust is essentially dependent on relationships and not on explicit knowledge. This construct is an integral component for knowledge sharing to occur in teams as trust is reliant on elements of commitment, confidence, and responsibility.
Published in Chapter: Shared Leadership and Team Performance: The Role of Emotions and Trust; From: Handbook of Research on Transdisciplinary Knowledge Generation
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Chapter 161
The Effect of Income Level on E-Commerce Adoption: A Multigroup Analysis
Voluntary will from the buyer –trusting party– to depend upon the seller –trusted party– based on the belief that the seller will have four characteristics: competence, benevolence, integrity and predictability.
Published in Chapter: The Effect of Income Level on E-Commerce Adoption: A Multigroup Analysis; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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Chapter 31
Theory of Planned Behavior and Reasoned Action in Predicting Technology Adoption Behavior
It is the general belief of an individual toward human beings, society, organizations, i.e., toward any object. This belief is also characterized by normative values of society and culture.
Published in Chapter: Theory of Planned Behavior and Reasoned Action in Predicting Technology Adoption Behavior; From: Handbook of Research on Contemporary Theoretical Models in Information Systems
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Chapter 2
Adoption of Blockchain in Supply Chain Financing
Trust in the context of adoption of a disruptive technology like blockchain refers to the ability to take a leap of faith, particularly given the lack of complete information as the technology is relatively new. Trust can have various facets including trust in technology, trust in government, intra-organizational trust or inter-organizational trust.
Published in Chapter: Adoption of Blockchain in Supply Chain Financing; From: Frameworks for Blockchain Standards, Tools, Testbeds, and Platforms
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Chapter 9
Public Awareness and Intention in Organ Donation Through Mobile Applications: A Perspective From Malaysia
The individual’s psychological and emotional concept that is based on an assessment of reliability and integrity.
Published in Chapter: Public Awareness and Intention in Organ Donation Through Mobile Applications: A Perspective From Malaysia; From: Integrating Digital Health Strategies for Effective Administration
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Chapter 9
Legal and Ethical Aspects of CSR: Potential in New Business Models Development
The confidence in a person or organisation based on a belief that they act in compliance with moral standards and will behave in an expected way, according to certain, established rules.
Published in Chapter: Legal and Ethical Aspects of CSR: Potential in New Business Models Development; From: Networked Business Models in the Circular Economy
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Chapter 4
Towards Connected Governance: Citizens' Use of Web 2.0 in Nigeria
This is defined as the extent to which a user relies on or have faith in a website/application to accomplish its expectations within a specific context for a particular task.
Published in Chapter: Towards Connected Governance: Citizens' Use of Web 2.0 in Nigeria; From: Web 2.0 and Cloud Technologies for Implementing Connected Government
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Chapter 74
An Integrated Model for E-CRM in Internet Shopping: Evaluating the Relationship between Perceived Value, Satisfaction and Trust
is defined as a set of specific relationship intentions dealing primarily with integrity, benevolence, competence, and predictability of a retailer.
Published in Chapter: An Integrated Model for E-CRM in Internet Shopping: Evaluating the Relationship between Perceived Value, Satisfaction and Trust; From: Encyclopedia of E-Business Development and Management in the Global Economy
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Chapter 17
Leadership Communication, Internal Marketing, and Employee Engagement: A Recipe to Create Brand Ambassadors
Trust is defined as a willingness to be vulnerable to another person or party based on some positive expectations regarding the other party’s intentions and/or behaviors ( Mishra & Mishra, 1994 ).
Published in Chapter: Leadership Communication, Internal Marketing, and Employee Engagement: A Recipe to Create Brand Ambassadors; From: Handbook of Research on Effective Communication, Leadership, and Conflict Resolution
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Chapter 104
Knowledge Transfer and Sharing in Globally Distributed Teams
The willingness of one person or group to relate to another in the belief that the other’s action will be beneficial rather than detrimental, even though this cannot be guaranteed (Child, 2001).
Published in Chapter: Knowledge Transfer and Sharing in Globally Distributed Teams; From: Encyclopedia of Networked and Virtual Organizations
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Chapter 19
Privacy, Trust, and Business Ethics for Mobile Business Social Networks
In the Web environment is most often defined as a belief or expectation about the website, the web vendor and/or the Internet as the trusted party or object of trust or as a behavioral intention or willingness to depend or rely on the trusted party ( Grabner-Kräuter & Kaluscha, 2003 ). In the context of OSNs other network participants, the social network site and the Web 2.0 technology can be considered as objects of trust (Grabner-Kräuter 2010 AU183: The in-text citation "Grabner-Kräuter 2010" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. ). Trust in the OSN captures both characteristics of an organization (the network provider) and a technology (the Internet serving as a transmission medium for online activities, or more specifically the security services and technical solutions embedded in Web 2.0 technologies).
Published in Chapter: Privacy, Trust, and Business Ethics for Mobile Business Social Networks; From: Handbook of Research on Business Ethics and Corporate Responsibilities
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Chapter 14
Trust and Trust Building of Virtual Communities in the Networked Age
One party is willing to believe that the other party’s behaviors should accord with the expectation or social norms of the party held.
Published in Chapter: Trust and Trust Building of Virtual Communities in the Networked Age; From: Handbook of Research on Emerging Developments in Data Privacy
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Chapter 13
Strengthening an Organizational Knowledge-Sharing Culture
A prerequisite for knowledge sharing to take place. Trust can be categorized as one of two types, integrity and ability based, and is about the willingness to be vulnerable to the actions of another party based on the expectations that they will deliver something important or of value.
Published in Chapter: Strengthening an Organizational Knowledge-Sharing Culture; From: Handbook of Research on Organizational Culture Strategies for Effective Knowledge Management and Performance
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Chapter 40
The Visualization of a Critical Element in K-20 Learning: Trust from the Learner’s Perspective
Assurance, certainty, certitude, confidence, conviction, credence, credit, dependence, expectation, faith, hope, positiveness, reliance, sureness liability, obligation, protection, safekeeping necessary for all relationships.
Published in Chapter: The Visualization of a Critical Element in K-20 Learning: Trust from the Learner’s Perspective; From: Handbook of Research on Teaching and Learning in K-20 Education
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Chapter 34
Public Libraries and Local E-Government
The reliance on the integrity and/or reputation of an institution.
Published in Chapter: Public Libraries and Local E-Government; From: Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies
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Chapter 2
Opportunities and Challenges of Connections, Trust, Diversity, and Conflict for Motivation, Volition, and Engagement in Online Learning
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Chapter 130
Trust Multidimensionality
The willingness of one person or group to relate to another in the belief that the other’s actions will be beneficial rather than detrimental, even though this cannot be guaranteed ( Child, 2001 ). Trust definitions share three common elements ( Hosmer, 1995 ): a degree of interdependence between trustor and trustee; trust provides a way to cope with risk or uncertainty in exchange relationships; and the belief or expectation that the vulnerability resulting from the acceptance of risk will not be taken advantage of by the other party in the relationship.
Published in Chapter: Trust Multidimensionality; From: Encyclopedia of Human Resources Information Systems: Challenges in e-HRM
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Chapter 19
E-Relationship for Web-Based Tourism Promotion: A Review of Literature
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Chapter 12
A New Approach to Reducing Social Engineering Impact
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Chapter 638
Virtual Organization
The lack of physical interaction places a higher regard on the trust that exists between each entity involved in the organization. Since fewer “checks and balances” can be placed on appropriate departments, management and other entities trust that they will complete the appropriate work on time or be straightforward about delays or problems. If two entities working on a project together separated by thousands of miles are unwilling to trust each other, the work slows and suffers to a critical point.
Published in Chapter: Virtual Organization; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 83
The Role of Leadership in Virtual Teams
A psychological state in which one person has confidence that another party will act in an expected manner.
Published in Chapter: The Role of Leadership in Virtual Teams; From: Encyclopedia of E-Collaboration
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Chapter 13
Privacy and Trust Management Schemes of Wireless Sensor Networks: A Survey
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Chapter 13
Investing Trust Relationships in a Healthcare Network
“The willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party.” (Mayer and van der Hoek, 1995)
Published in Chapter: Investing Trust Relationships in a Healthcare Network; From: Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies
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Chapter 9
Privacy and Intimacy Concerns in Digital Marketing: Literature Review
A crucial aspect of any relationship that refers to the belief of certainty and security that someone gives to a person or entity. It is a belief that implies the assurance that the other will act ethically, fairly, and competently as expected. Trust is based on the legitimacy given.
Published in Chapter: Privacy and Intimacy Concerns in Digital Marketing: Literature Review; From: Confronting Security and Privacy Challenges in Digital Marketing
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Chapter 16
Types of Social Capital in the Context of Company Managers: A Field Study for Policies to Maintain Competitive Advantage in Turkey
Trust is often mentioned specifically in definitions of social capital, for example, “connections among individuals—social networks and the norms of reciprocity and trustworthiness that arise from them”. Some authors even equate trust with social capital, such as Francis Fukuyama.
Published in Chapter: Types of Social Capital in the Context of Company Managers: A Field Study for Policies to Maintain Competitive Advantage in Turkey; From: Strategic Management and International Business Policies for Maintaining Competitive Advantage
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Chapter 3
Social Capital and Social Identity: Friendship and Kinship Connections as a Source of Social Capital
A belief in the truth, reliability or ability of an individual or organization.
Published in Chapter: Social Capital and Social Identity: Friendship and Kinship Connections as a Source of Social Capital; From: Innovation and Social Capital in Organizational Ecosystems
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Chapter 110
Customer Loyalty in the Auction E-Service
A belief in a specific organization’s ability (including dependability, competence, integrity and benevolence) to fulfill its obligations in a commercial relationship with its customers.
Published in Chapter: Customer Loyalty in the Auction E-Service; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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