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Below please find a list of definitions for the term that
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What is ChatBot

Chapter 1

Transforming the Language Teaching Experience in the Age of AI

A chatbot is a computer software that analyses customer inquiries and automates responses to mimic human dialogue. Chatbots can assist users in finding the information they require by responding to their queries and requests via text, speech, or both, without requiring human intervention.

Published in Chapter:

Examining the Use of ChatGPT in Language Teaching: Teachers' Experiences and Perceptions

Sibel Özdemir-Çağatay (Middle East Technical University, Turkey)

Source Title: Transforming the Language Teaching Experience in the Age of AI

DOI: 10.4018/978-1-6684-9893-4.ch001

Abstract

While AI technology has advanced, research on ChatGPT's role in language teaching is quite limited. No study yet has explored its impact among Turkish English educators. This study engaged English teachers from primary to higher education. 110 teachers, 49.1% from K-12 schools and 50.9% from universities, responded to an online survey in March 2023. ChatGPT's potential emerged in supplying authentic texts, fostering skills, and personalizing content. Concerns arose about ethics, plagiarism, and content quality. Some found ChatGPT inadequate without human validation. It also raised worries about curbing student creativity and critical thinking. The study suggested teachers need digital competencies—tech skills, pedagogical alignment, and ethical awareness—to improve teaching practices, assessment methods, and engagement. Teachers need guidance on ChatGPT use and ethical awareness, and training on integrating higher order thinking into lessons.