Journal Contents: International Journal of Customer Relationship Marketing and Management (IJCRMM)

Jalal Rajeh Hanaysha (School of Business, Skyline University College, Sharjah, United Arab Emirates), Khawaja Khalid Mehmood (Institute of Management Sciences, Bahauddin Zakariya University, Multan, Pakistan)

Omnia A. Hilal (Faculty of Commerce, Zagazig University, Egypt)

Sameh Abd-elMaksoud Aboul-Dahab (Faculty of Commerce, Kafrelshiekh University, Egypt)

Seong-Yuen Toh (Sunway University, Malaysia), Siew-Wai Yuan (Veritas University College, Malaysia), Ranita Kaur (Sunway University, Malaysia)

Alam Sayyam (Abdul Wali Khan University, Mardan, Pakistan), Syed Mohsin Ali Shah (Abdul Wali Khan University, Mardan, Pakistan), Muhammad Adil (Bacha Khan University, Charsadda, Pakistan), Muhammad Haroon Ur Rashid (Abdul Wali Khan University, Mardan, Pakistan)

Anand Prasad Sinha (Birla Institute of Technology, India), Praveen Srivastava (Department of Hotel Management, Birla Institute of Technology, India), Ashok Kumar Asthana (Sarla Birla University, India), Sanjiv Kumar Srivastava (Birla Institute of Technology, India), Aditi K. Nag (Birla Institute of Technology, India)

Maram Saeed Alzaidi (Taif University, Saudi Arabia)

Reham Shawky Ebrahim (Faculty of Commerce, Tanta University, Egypt)

Maram Saeed Alzaidi (Taif University, Saudi Arabia)

Hamdy Ahmed Abdelaziz (Hamdan Bin Mohammed Smart University, UAE & Tanta University, Egypt), Mohammed Abdelraouf Elsheikh (Al-Qasimia University, UAE & Tanta University, Egypt)

Muneer M. Abbad (Community College of Qatar, Qatar), Ibrahim Hussien Musa Magboul (Community College of Qatar, Qatar), Faten Jaber (Oxford Brookes University, UK), Wasfi Alrawabdeh (The Hashemite University, Jordan)

Ahmed Saiedalameen M. Almamy (Saudi Electronic University, Saudi Arabia)

Hawazen Alamoudi (College of Business, Marketing Department, King Abdulaziz University, Rabigh, Saudi Arabia)

Ahmed Saiedalameen M. Almamy (Saudi Electronic University, Saudi Arabia), Atul Mishra (Plymouth University, UK), Dababrata Chowdhury (University of Suffolk, UK)

Mohamed Mosaad (Faculty of Commerce, Cairo University, Egypt), Ehab AbouAish (Faculty of Commerce, Cairo University, Egypt), Mohamed H. Elsharnouby (Faculty of Commerce, Cairo University, Egypt & Faculty of Business and Economics, Badr University in Cairo, Egypt)

Nida Tafheem (Qatar University, Qatar), Hatem El-Gohary (College of Business and Economics, Qatar University, Qatar), Rana Sobh (Qatar University, Qatar)

Rania B. Mostafa (College of Business, Al Ain University, UAE & Damanhour University, Egypt), Leila Hamieh (Beirut Arab University, Lebanon)

Pranay Verma (Amity University, Noida, India)

Adyzakrie Mohamad Zaki (Majlis Amanah Rakyat (MARA), GIATMARA, Malaysia), Hatem El-Gohary (College of Business and Economics, Qatar University, Qatar), David Edwards (Birmingham City University, Birmingham, UK)

Sherif El-Halaby (Arab Open University, Kuwait), Sameh Aboul-Dahab (Faculty of Commerce, Kafrelshiekh University, Egypt), Nuha Bin Qoud (King Saud University, Saudi Arabia)

Einas Elabbasy (Kafrelsheikh University, Egypt)

Lee Heejung (Kyonggi University, South Korea)

Hale Fulya Yüksel (Afyon Kocatepe University, Turkey), Erkan Akar (Afyon Kocatepe University, Turkey)

Eun-Mi Lee (Dongseo University, South Korea), Sungjoon Yoon (Kyonggi University, South Korea)

Sheena Lovia Boateng (Business School, University of Ghana, Ghana)

Majed Alsolamy (University of Tabuk, Saudi Arabia)

Elsayed Sobhy Ahmed Mohamed (Faculty of Commerce, Business Administration Department, Tanta University, Egypt)

Ahmed Al-Dmour (Al-Ahliyya Amman University, Jordan), Hani H. Al-Dmour (The Univeristy of Jordan, Jordan), Rewan Brghuthi (The University of Jordan, Jordan), Rand H. Al-Dmour (The University of Jordan, Jordan)

Ibrahim A. Elshaer (College of Business Administration, King Faisal University, Saudi Arabia & Suez Canal University, Egypt), Remon S. Fouad (COSTA, Egypt), Abu Elnasr E. Sobaih (College of Business Administration, King Faial University, Saudi Arabia & Helwan University, Egypt)

Syed Moudud-Ul-Huq (Mawlana Bhashani Science and Technology University, Bangladesh), Runa Akter (Mawlana Bhashani Science and Technology University, Bangladesh), Md. Shahed Mahmud (Mawlana Bhashani Science and Technology University, Bangladesh), Noman Hasan (Mawlana Bhashani Science and Technology University, Bangladesh)

Mohammed A. Alarefi (University of Tabuk, Saudi Arabia)

Hamza Saad (Zayed University, UAE & Minia University, Egypt), Mahinaz Hamza (Zayed University, UAE & New York University, USA)

Fakher Jaoua (Faculty of Economics and Management of Sfax, LARTIGE, University of Sfax, Tunisia), Elsayed Sobhy Ahmed Mohamed (Faculty of Commerce, Business Administration Department, Tanta University, Egypt)

Sameh Abd-elMaksoud Aboul-Dahab (Faculty of Commerce, Kafrelshiekh University, Egypt), Badawy Saied (Aston Business School, Aston University, UK & Faculty of Commerce, University of Sadat City, Egypt)

Ghulam Muhammad Kundi (Department of Health Administration, College of Public Health and Health Informatics, Qassim University, Al-Bukayriyah, Saudi Arabia), Yasir Hayat Mughal (Department of Health Administration, College of Public Health and Health Informatics, Qassim University, Al-Bukayriyah, Saudi Arabia)

Ahmed Diab (Department of Accounting, Prince Sultan University, Riyadh, Saudi Arabia & Faculty of Commerce, Beni-Suef University, Beni-Suef, Egypt), Abdelmoneim Bahyeldin Mohamed Metwally (Department of Accounting, Faculty of Commerce, Assiut University, Assiut, Egypt)

Rashed A. Alzahmi (UAE University, UAE), Hanan AlMazrouei (UAE University, UAE), Robert Zacca (Alfaisal University, Saudi Arabia)

Tamer Ayad (King Faisal University, Saudi Arabia), Ibrahim Abdelhamed Elshaer (King Faisal University, Saudi Arabia & Suez Canal University, Egypt), Mohamed A. Moustafa (King Faisal University, Saudi Arabia), Alaa M. Shaker (King Faisal University, Saudi Arabia & Suez Canal University, Egypt)

Osman Bakur Gazzaz (Institute for Hajj and Umorah Research, Umm Al-Qura University, Saudi Arabia), Hamza Saad Mohamed (College of Communication and Media Sciences, Zayed University, UAE & Minia University, Egypt)

Shamsa Almarri (UAE University, UAE)

Karen Margaret Corbishley (Durban University of Technology, Durban, South Africa), Roger B. Mason (Durban University of Technology, Durban, South Africa), Corne Meintjes (University of Johannesburg, Johannesburg, South Africa)

Youngkeun Choi (Sangmyung University, Seoul, Korea)

Waseem Bahadur (University of Science and Technology of China, China)

Mohamed Yassin (College of Business Administration, University of Bahrain, Bahrain & Faculty of Commerce, Tanta University, Egypt), Salah A. Ali (College of Business Administration, University of Bahrain, Bahrain & Faculty of Commerce, Assiut University, Egypt)

Javed Hussain (Birmingham City University, Birmingham, UK), Navjot Sandhu (Birmingham City University, Birmingham, UK), Hatem El-Gohary (College of Business & Economics, Qatar University, Qatar), David J. Edwards (Birmingham City Business School, Birmingham City University, Birmingham, UK)

Hillary Clarke (Edinburgh Napier University, Edinburgh, UK), Ahmed Hassanien (Edinburgh Napier University, Edinburgh, UK)

Rama Mohana Rao Katta (Department of Commerce and Management Studies, Andhra University, Visakhapatnam, India), Chandra Sekhar Patro (Gayatri Vidya Parishad College of Engineering (Autonomous), Visakhapatnam, India)

Ravi Dandotiya (Chitkara University, Punjab, India), Pranav Aggarwal (Chitkara University, Punjab, India), Ram Gopal (Chitkara University, Punjab, India)

Fakher Moncef Jaoua (College of Economics and Administrative Sciences, Riyadh, Al Imam Mohammad ibn Saud Islamic University, Riyadh, Saudi Arabia & University of Sfax, Sfax, Tunisia)

Wafa Belkahla Hakimi (Université de Tunis El Manar, Ecole Nationale d'Ingénieurs de Tunis, Tunis, Tunisia & Université de Tunis, Institut Supérieur de Gestion de Tunis, Tunis, Tunisia), Amira Mehdi (Université de Tunis, Institut Supérieur de Gestion de Tunis, Tunis, Tunisia)

Hassan Alboqami (Faculty of Business Administration, University of Tabuk, Saudi Arabia)

Tahniyath Fatima (Qatar University, Qatar)

Sattam Saud Alrowais (Nottingham Trent University, UK), Mohamed Sobhy Tawfik Abdelwahab (University of Sadat City, Egypt & Nottingham Trent University, Nottingham, UK), Sameh Abd-el Maksoud Mohamed Aboul-Dahab (Department of Business Administration, Faculty of Commerce, Kafrelsheikh University, Kafrelsheikh City, Egypt)

Inayat Ullah (G H Raisoni College of Engineering, Nagpur, India), Rakesh Narain (Motilal Nehru National Institute of Technology, Allahabad, India)

Haneen Hasan (The University of Jordan, Jordan), Hani H. Al-Dmour (The Univeristy of Jordan, Jordan), Rand H. Al-Dmour (The University of Jordan, Jordan)

Elsayed Sobhy Ahmed Mohamed (Business Administration Department, Faculty of Commerce, Tanta University, Egypt)

Elsayed Darwish (Zayed University, UAE)

Bilal Ahmad Ali Al-khateeb (Department of Business Administration, Imam Mohammad Ibn Saud Islamic University, Saudi Arabia), Mohammad Abdel-Hammed Ali Al-Hussein (Department of Finance and Managerial Science, Aqaba University College, Al-Balqa' Applied University (BAU), Jordan)

Nasser Fathi Easa (Beirut Arab University, Lebanon & Alexandria University, Egypt), Ayman Mahmoud Bazzi (Beirut Arab University, Lebanon)

Salah A. Ali (University of Bahrain, Bahrain & Assiut University, Egypt), Mohamed Yassin (University of Bahrain, Bahrain & Tanta University, Egypt), Rania AbuRaya (University of Bahrain, Bahrain & Assiut University, Egypt)

Nasser Fathi Easa (Alexandria University, Alexandria, Egypt)

Bagher Asgarnezhad Nouri (University of Mohaghegh Ardabili, Ardabil, Iran), Fahimeh Oleykie (University of Mohaghegh Ardabili, Ardabil, Iran), Milad Soltani (European University of Cyprus, Engomi, Cyprus)

Manel Ben Ayed (LRM-FSEG, University of Sfax, Sfax, Tunisia)

Hussein Moselhy Syead Ahmed (Faculty of Commerce, Kafrelsheikh University, Kafr el-Sheikh, Egypt)

Vikrant Kaushal (School of Hotel Management and Tourism, Lovely Professional University, Phagwara, India), Nurmahmud Ali (School of Hotel Management and Tourism, Lovely Professional University, Phagwara, India)

Nasser Fathi Easa (Beirut Arab University, Beirut, Lebanon)

Hani H Al-Dmour (Princess Sumaya University for Technology, Amman, Jordan), Wasim Khalil Ali (The University of Jordan, Amman, Jordan), Rand H Al-Dmour (The Univeristy of Jordan, Amman, Jordan)

Geraldene Fynn-Green (Durban University of Technology, Durban, South Africa), Roger B Mason (Durban University of Technology, Durban, South Africa), Andrea Giampiccoli (Durban University of Technology, Durban, South Africa)

Vincenzo Basile (University of Naples Federico II - Department of Economics, Naples, Italy)

Anil Kumar Kashyap (Department of Business Management, Dr. Harisingh Gour Vishwavidyalaya (A Central University), Sagar, India), Ajay Kumar (Department of Business Management, Dr. Harisingh Gour Vishwavidyalaya (A Central University), Sagar, India)

Hamza Saad Mohamed Saad (Zayed University, Dubai, UAE &Minia University, Minya, Egypt)

Obinna Udodiri Nkwocha (Birmingham City University, Birmingham, UK), Javed Hussain (Birmingham City University, Birmingham, UK), Hatem El-Gohary (College of Business & Economics, Qatar University, Doha, Qatar), David J. Edwards (Birmingham City Business School, Birmingham City University, Birmingham, UK), Ernest Ovia (Birmingham City University, Birmingham, UK)

Muhammed Alnsour (Al-Balqa Applied University, Salt, Jordan), Hadeel Rakan Al Faour (German Jordanian University, Amman, Jordan)

Ali S. Gargoum (UAE University, Al Ain, UAE)

Abdulla Ali Al Rabeay (Qatar University, Doha, Qatar), Karma Sherif (Qatar University, Doha, Qatar)

Youngkeun Choi (Sangmyung University, Seoul, South Korea)

Safaa Ahmed Hussein (University of Huddersfield, Huddersfield, UK & University of Alexandria, Alexandria, Egypt), Walter Mswaka (University of Huddersfield, Huddersfield, UK)

Ali Ahmed Abdelkader (Faculty of Commerce, Kafrelsheikh University, Kafrelsheikh, Egypt), Hossam El Din Fathy Mohamed (International Academy of Engineering and Media Sciences, Giza, Egypt)

Mahmoud Zamani (University of Tehran, Tehran, Islamic Republic of Iran & Hekmat Iranian Bank, Tehran, Islamic Republic of Iran), Changiz Valmohammadi (Department of IT Management, Faculty of Management, South Tehran Branch, Islamic Azad University, Tehran, Islamic Republic of Iran)

Festus Aninze (Birmingham City University, Birmingham, UK), Hatem El-Gohary (Birmingham City University, Birmingham, UK, Qatar University, Doha, Qatar & Cairo University Business School, Cairo, Egypt), Javed Hussain (Birmingham City University, Birmingham, UK)

Mona Jami Pour (Hazrat-e Ma'soumeh University, Qom, Iran), Elnaz Nabizadeh Mamani (Farabi Campus, University of Tehran, Tehran, Iran), Mohammad Rahimzadeh (Islamic Azad University, Tehran, Iran)

Sara Sarwari (Stamford University Bangladesh, Dhaka, Bangladesh)

Sepideh Zahiri (Birmingham City University, Birmingham, UK), Hatem El-Gohary (Faculty of Business, Law and Social Sciences, Birmingham City University, UK & College of Business and Economics, Qatar University, Qatar & Cairo University Business School, Cairo University, Egypt), Javed Hussain (Birmingham City Business School, Birmingham City University, Birmingham, UK)

Mohammad Abdolshah (Engineering Department, Semnan Branch, Islamic Azad University, Semnan, Iran), Ehsan Jafar Zadeh (Islamic Azad University E-Branch, Tehran, Iran), Reza Talei (Islamic Azad University E-Branch, Tehran, Iran), Ali Shirzadi (Islamic Azad University E-Branch, Tehran, Iran), Seyed Amir Mohammad Khatibi (Industrial Management Department, Isfahan University, Iran)

Cynthia A. Bulley (Central University, Accra, Ghana), Mahama Braimah (University of Ghana, Accra, Ghana), Florence E. Blankson (Ghana Revenue Authority, Accra, Ghana)

Arvind Kumar Saraswati (Banarsidas Chandiwala Institute of Hotel Management & Catering Technology, Delhi, India), Asif Ali Syed (Aligarh Muslim University, Aligarh, India), Shamsher Singh (Banarsidas Chandiwala Institute of Professional Studies, Delhi, India)

Hussein Moselhy Sayed Ahmed (Faculty of Commerce, Kafrelsheikh University, Kafrelsheikh City, Egypt)

Javier Castillo (Universidad San Pablo de Guatemala, Guatemala City, Guatemala), Babu George (Fort Hays State University, Hays, USA)

Reyhane Radpour (Department of Computer Engineering and Information Technology, Islamic Azad University, Safashahr Branch, Safashahr, Iran), Ali Reza Honarvar (Department of Computer Engineering and Information Technology, Islamic Azad University, Safashahr Branch, Safashahr, Iran)

Fahima Khanam (University of Dhaka, Dhaka, Bangladesh)

M.A. Elsafty (Taif University, Hawiyya, Saudi Arabia), Hamed Mohamed Elkhawaga (Tanta University, Tanta, Egypt)

Wan-I Lee (National Kaohsiung University of Science and Technology, Kaohsiung, Taiwan), Chun-Chi Chen (College of Management, Ph. D. Program, National Kaohsiung University of Science and Technology, Kaohsiung, Taiwan), Yu-Bin Huang (Department of Healthcare Administration, E-DA Cancer Hospital, Kaohsiung, Taiwan)

Hamed Abd Elkaway El Kawaga (Faculty of Commerce, Tanta University, Tanta, Egypt), Asharf Sayed Abdelzaher (Faculty of Commerce, Beni-Suef University, Beni Suef, Egypt)

Rania Mostafa (Beirut Arab University, Beirut, Lebanon)

Mehree Iqbal (Department of Marketing and International Business, North South University, Dhaka, Bangladesh)

Abdul Waheed (University of Science and Technology Beijing, Beijing, China), Jianhua Yang (University of Science and Technology Beijing, Beijing, China)

Margaret C. Stewart (University of North Florida, Jacksonville, FL, USA), Maria Atilano (University of North Florida, Jacksonville, FL, USA), Christa L. Arnold (University of North Florida, Jacksonville, FL, USA)

Donald Louis Amoroso (Auburn University Montgomery, College of Business, Montgomery, USA), Pajaree Ackaradejruangsri (Ritsumeikan Asia Pacific University, College of International Management, Beppu, Japan), Ricardo A. Lim (Asian Institute of Management, Makati, Philippines)

Eman Mohamed Abd-El-Salam (Arab Academy for Science and Technology and Maritime Transport, College of Management and Technology, Alexandria, Egypt)

Abdulaziz Alshubaily (University of Liverpool, Jeddah, Saudi Arabia)

Chih-Chin Liang (National Farmosa University, Huwei, Taiwan)

Amirhosein Abbasi (University of Tehran, Tehran, Iran), Mohammad Haghighi (University of Tehran, Tehran, Iran), Babak Hazaveh Hesar Maskan (University of Tehran, Tehran, Iran), Mahdi Ashkani (Department of Management, University of Tehran, Tehran, Iran), Ali Mohammadi (Allameh Tabatabei University, Tehran, Iran)

Safaa Hussein (Department of Business Administration, University of Alexandria, Alexandria, Egypt and University of Bradford, Bradford, UK)

Hashim Zameer (College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing, China), Ying Wang (College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing, China), Humaira Yasmeen (College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing, China)

Opoku Boadi Portia (Harbin Institute of Technology, School of Management, Harbin, China), Guoxin Li (Harbin Institute of Technology, School of Management, Harbin, China), Antwi Philip (Harbin Institute of Technology, School of Municipal and Environmental Engineering, Harbin, China)

Ali Ahmed Abdelkader (Kafrelsheikh University, Faculty of Commerce, Kafr El-Shaikh, Egypt), Hossam Al- Din Fathy Mohamed (International Academy of Engineering and Media Sciences, Giza, Egypt)

Tamer A. Awad (German University in Cairo, Marketing Department, Cairo, Egypt), Sahar Mohsen (German University in Cairo, Cairo, Egypt)

Olusegun Dosumu (Birmingham City University and Newman University, Birmingham, UK), Javed Hussain (Birmingham City University, Birmingham City Business School, Birmingham, UK), Hatem El-Gohary (Birmingham City University, Birmingham City Business School, Birmingham, UK)

Rania B. Mostafa (Faculty of Commerce, Damanhour University, Damanhour, Egypt), Lamiaa I. Hefny (Faculty of Tourism and Hotel Management, Pharos University, Alexandria, Egypt)

Tamer H. Elsharnouby (Department of Management and Marketing, Qatar University, Doha, Qatar & Department of Business Administration, Cairo University, Giza, Egypt)

Mohammad Hasan Galib (Alliant International University, San Diego, CA, USA)

Ching-Wen Yeh (China University of Science and Technology, Taipei, Taiwan)

Pi-Fang Hsu (Department of Communications Management, Shih Hsin University, Taipei, Taiwan), En-Ping Lin (Department of Communications Management, Shih Hsin University, Taipei, Taiwan), Chia-Wen Tsai (Department of Information Management, Ming Chuan University, Taipei, Taiwan)

Hamza Saad Mohamed (Minia University, Minya, Egypt and Zayed University, Dubai, UAE)

Ahmed O. El-Tagy (Maastricht School of Management (MSM), Cairo, Egypt), Khaled Wahba (Maastricht School of Management (MSM), Cairo, Egypt)

Ernest Emeka Izogo (Ebonyi State University, Abakliki, Nigeria & University of Hull Business School, Kingston upon Hull, UK)

Ching-Wen Yeh (China University of Science and Technology, Nankang, Taiwan)

Rajshree Panda (Amity University, Noida, India), Deepa Kapoor (Amity University, Noida, India)

Yi-Fen Chen (Department of International Business, Chung Yuan Christian University, Taoyuan City, Taiwan), Hing-Yu Kung (Department of International Business, Chung Yuan Christian University, Taoyuan City, Taiwan), Chia-Wen Tsai (Department of Information Management, Ming Chuan University, Taipei, Taiwan)

Hatem El-Gohary (Faculty of Business, Law and Social Sciences, Birmingham City University, Birmingham, UK and Cairo University Business School, Cairo, Egypt), Zeinab El-Gohary (Helwan University, Cairo, Egypt)

Alaaeldin Hamdy Ahmed Mohamed (Faculty of Physical Education, Damietta University, Damietta, Egypt), Dina Kamal Mahmoud (Faculty of Physical Education for Girls, Helwan University, Cairo, Egypt), Kawther Al Said Elmogy (Faculty of Physical Education for Boys, Helwan University, Cairo, Egypt)

Maha Mourad (The American University in Cairo, Cairo, Egypt), Karim Youssef (Orange, Sheikh Zayed City, Egypt)

Yueh-Hua Lee (Department of Business Administration, Tamkang University, New Taipei City, Taiwan)

Chih-Chin Liang (Department of Business Administration, National Formosa University, Huwei Township, Taiwan), Hanh Thi Dang (Department of Business Administration, National Formosa University, Huwei Township, Taiwan)

Ali Abdelkader (Business Administration Department, Faculty of Commerce, Kafrelsheikh University, Kafrelsheikh, Egypt)

Eman Mohamed Abd-El-Salam (Arab Academy for Science and Technology and Maritime Transport, College of Management and Technology, Alexandria, Egypt)

Sally Kamel Ali Omran (Department of Business Administration, Cairo University, Giza, Egypt)

Gyaneshwar Singh Kushwaha (Maulana Azad National Institute Of Technology (MANIT), Bhopal, India), Shiv Ratan Agrawal (Maulana Azad National Institute Of Technology (MANIT), Bhopal, India)

Hamza Saad Mohamed (El-Minia University, Minia, Egypt and Zayed University, Dubai, UAE)

Imene Ben Yahia (Institut Superieur de Finance et de Fiscalité de Sousse (ISFFS), Sousse, Tunisia), Lilia El Ferci (ARBRE, High Institute of Management Tunis, Tunisia)

Pi-Fang Hsu (Department of Communications Management, Shih Hsin University, Taipei, Taiwan), Hung-Yu Chueh (Department of Communications Management, Shih Hsin University, Taipei, Taiwan), Chia-Wen Tsai (Department of Information Management, Ming Chuan University, Taipei, Taiwan)

Ali Ahmed Abdelkader (Faculty of Commerce, Kafrelsheikh University, Kafrelsheikh, Egypt)

Abdel Moneim Mohammed Baheeg Ahmed (Abu Dhabi School of Management, Abu Dhabi, UAE), Muhieddine Z. Ramadan (Abu Dhabi School of Management, Abu Dhabi, UAE), Hisham Al Saghbini (Abu Dhabi School of Management, Abu Dhabi, UAE)

Mufleh Amin Jarrah (Amman Arab University, Amman, Jordan)

Ainsworth Anthony Bailey (University of Toledo, Toledo, OH, USA)

Adyzakrie Mohamad Zaki (Birmingham City University, Birmingham, UK), David J. Edwards (Birmingham City Business School, Birmingham City University, Birmingham, UK), Hatem El-Gohary (Birmingham City University, Birmingham, UK & Cairo University Business School, Cairo University, Egypt)

Salaheldin Ismail Salaheldin (Helwan University, Cairo, Egypt), Hisham Fawzy Abbas (Grand Cairo Bakeries Company, Giza, Egypt)

Narayan C. Baser (National Institute of Cooperative Management, Gandhinagar, India), Dhavalkumar Gunvantlal Thakar (Dr. Babasaheb Ambedkar Open University (BAOU), Ahmedabad, India)

Anurag Singh (Banaras Hindu University, Varanasi, India)

Ozcan Kilic (University of Wisconsin River Falls, River Falls, Wi, USA), Darryl W. Miller (University of Wisconsin River Falls, River Falls, Wi, USA)

Subaran Roy (UAE Academy, Abu Dhabi, UAE), Abdel Moneim M. B. Ahmed (UAE Academy, Abu Dhabi, UAE), Abdullah A. Abonamah (UAE Academy, Abu Dhabi, UAE)

Terki Alazmi (Gulf University for Science & Technology, Mishref, Kuwait)

Oussama Saafein (School of Advanced Studies, University Of Phoenix, Mountain House, CA, US)

Priyanka Bhardwaj (Jaypee Institute of Information Technology, Noida, Uttar Pradesh, India), Rohit Singh Adhikari (Jaypee Institute of Information Technology, Noida, Uttar Pradesh, India), Vandana Ahuja (Jaypee Institute of Information Technology, Noida, Uttar Pradesh, India)

Manish Kumar Yadav (Banaras Hindu University, Varanasi, India), Alok Kumar Rai (Banaras Hindu University, Varanasi, India), Medha Srivastava (Banaras Hindu University, Varanasi, India)

Junhong Min (Michigan Technological University, Houghton, MI, USA), Madhave N. Segal (Southern Illinois University, Edwardsville, IL, USA), M. Deniz Dalman (Dogruluk International Transportation Co. and Ozdogruluk Custom Clearance Co., Istanbul, Turkey)

Pi-Fang Hsu (Department of Communications Management, Shih Hsin University, Taipei, Taiwan), Chia-Wen Tsai (Department of Information Management, Ming Chuan University, Taipei, Taiwan), Ying-Hua Chu (Department of Communications Management, Shih Hsin Universit, Taipei, Taiwan)

Imene Ben Yahia (High Institute of Finance and Taxation, Sousse, Tunisia)

K Sai Prasad (Department of Marketing Communication, Convergence Institute of Media, Management and IT Studies, Bangalore, India), Sita Mishra (Institute of Management Technology, Ghaziabad, India)

Badreya Al-Jenaibi (United Arab Emirates University, Al Ain, United Arab Emirates)

Gyaneshwar Singh Kushwaha (Maulana Azad National Institute Of Technology (MANIT), Bhopal, India), Shiv Ratan Agrawal (Maulana Azad National Institute Of Technology (MANIT), Bhopal, India)

Nedra Bahri-Ammari (IHEC of Carthage, Carthage, Tunisia)

Brijesh Kumar Yadav (RSMT, UP Technical University, Varanasi, India), Abhijeet Singh (Banaras Hindu University, Varanasi, India)

Rania Hussein (The American University, Cairo, Egypt), Amr Kais (The American University, Cairo, Egypt), Hamed M Shamma (The American University, Cairo, Egypt)

Imene Ben Yahia (ISFFS, Sousse, Tunisia)

K Sai Prasad (Department of Marketing Communication, Commits Institute of Journalism and Mass Communication, Bangalore, India), Sita Mishra (Marketing Management, Institute of Management Technology, Ghaziabad, India)

Mamdouh Zaky Ewis (Helwan University, Cairo, Egypt)

Adam Shariff Adli Aminuddin (Department of Decision Science, School of Quantitative Sciences, Universiti Utara Malaysia, Sintok, Malaysia), Mohd Kamal Mohd Nawawi (Department of Decision Science, School of Quantitative Sciences, Universiti Utara Malaysia, Sintok, Malaysia)

Napsiah Ismail (Department of Mechanical and Manufacturing Engineering, Faculty of Engineering, Universiti Putra Malaysia, Serdang, Selangor, Malaysia), B. T. Hang Tuah Baharudin (Department of Mechanical and Manufacturing Engineering, Faculty of Engineering, Universiti Putra Malaysia, Serdang, Selangor, Malaysia), Yusaini Musa (Department of Mechanical and Manufacturing Engineering, Faculty of Engineering, Universiti Putra Malaysia, Serdang, Selangor, Malaysia), Zulkiflle Leman (Department of Mechanical and Manufacturing Engineering, Faculty of Engineering, Universiti Putra Malaysia, Serdang, Selangor, Malaysia)

Shahid Maqsood (School of Engineering, Design & Technology, Richmond Road, University of Bradford, Bradford, West Yorkshire, UK, & Department of Industrial Engineering, NWFP University of Engineering and Technology, Peshawar, Pakistan), M. Khurshid Khan (School of Engineering, Design & Technology, Richmond Road, University of Bradford, Bradford, West Yorkshire, UK), Alastair Wood (School of Engineering, Design & Technology, Richmond Road, University of Bradford, Bradford, West Yorkshire, UK), I. Hussain (II. Department of Industrial Engineering, KPK University of Engineering and Technology, Peshawar, Pakistan)

Pei Pei Hing (Tunku Abdul Rahman College, Kuala Lumpur, Malaysia), Mum Wai Yip (Tunku Abdul Rahman College, Jalan Genting Kelang, Setapak, Kuala Lumpur, Malaysia), Dominic Lau (Applied Research Centre, University College Sedaya International, Jalan Menara Gading, Taman Connaught, Kuala Lumpur, Malaysia)

Roberto Yumbla (Flexitallic Ltd., Cleckheaton, Kirklees, UK), Stuart Lumley (Flexitallic Ltd., Cleckheaton, Kirklees, UK), M. Khurshid Khan (School of Engineering, Design & Technology, University of Bradford, Bradford, West Yorkshire, UK)

Siva Prasad Darla (School of Mechanical and Building Sciences, VIT University, Vellore, Tamil Nadu, India), S Narayanan (School of Mechanical and Building Sciences, VIT University, Vellore, Tamil Nadu, India)

Hatem El-Gohary (Birmingham City University, UK & Cairo University, Egypt), David J. Edwards (Birmingham City Business School, Birmingham City University, Birmingham, UK), Juanling Huang (Birmingham City Business School, Birmingham City University, Birmingham, UK)

Chandrasekaran Padmavathy (Department of Marketing, Vellore Institute of Technology, Vellore, Tamil Nadu, India)

Sally Kamel Ali Omran (Business Administration Departmen, Faculty of Commerce, Cairo University, Giza, Egypt)

Priya Gupta (Shaheed Sukhdev College of Business Studies, University of Delhi, New Delhi, Delhi, India), Kanhaiya Singh (Department of Finance, Fore School of Management, New Delhi, Delhi, India), Jyoti Kainth (Department of Marketing, Institute of Management Technology, Ghaziabad, Uttar Pradesh, India)

Arun Kumar Agariya (Department of Management Studies, Birla Institute of Technology and Science, Pilani, Rajasthan, India), Deepali Singh (Department of Management Studies, ABV-Indian Institute of Information Technology & Management, Gwalior, Madhya Pradesh, India)

Medha Srivastava (Faculty of Management Studies, Banaras Hindu University, Varanasi, Uttar Pradesh, India), Alok Kumar Rai (Faculty of Management Studies, Banaras Hindu University, Varanasi, Uttar Pradesh, India)

S. M. Riad Shams (Faculty of Arts, Business, Informatics & Education, Central Queensland University, Sydney, NSW, Australia)

Mohd Adil (UGC-SRF, Department of Business Administration, Faculty of Management Studies and Research, Aligarh Muslim University, Aligarh, Uttar Pradesh, India), Mohammed Naved Khan (Department of Business Administration, Faculty of Management Studies and Research, Aligarh Muslim University, Aligarh, Uttar Pradesh, India)

L. Ganesh (Institute of Management, Christ University, Bangalore, Karnataka, India), Arpita Mehta (Institute of Management, Christ University, Bangalore, Karnataka, India)

Abdel Moneim M. B. Ahmed (Professor of Management Sciences, UAE Academy Abu Dhabi, UAE), Abdullah A. Abonamah (Professor of Management Sciences, UAE Academy, Abu Dhabi, UAE)

Ya-Han Lin (Department of Communications Management, Shih Hsin University, Taipei, Taiwan), Pi-Fang Hsu (Department of Communications Management, Shih Hsin University, Taipei, Taiwan), Chia-Wen Tsai (Department of Information Management, Ming Chuan University, Taipei, Taiwan)

Edwin Agwu (Middlesex University Business School, London, United Kingdom)

Samer Alhawari (Department of Management Information Systems, Faculty of Business and Finance, The World Islamic Sciences and Education University, Amman, Jordan)

C. J. Padmavathy (National Institute of Technology, Tiruchirappalli, India), V. Sivakumar (National Institute of Technology, Tiruchirappalli, India)

Jyoti Sikka Kainth (University of Delhi, India), Harsh V. Verma (University of Delhi, India)

Samsudin Wahab (Universiti Teknologi MARA, Malaysia)

Ashish Gupta (Motilal Nehru National Institute of Technology, Allahabad, India), G. P. Sahu (Motilal Nehru National Institute of Technology, Allahabad, India)

Mary E. Shoemaker (Widener University, USA)

Arun Kumar Agariya (ABV-Indian Institute of Information Technology and Management Gwalior, India), Deepali Singh (ABV-Indian Institute of Information Technology and Management Gwalior, India)

Mohammed Ismail El-Adly (Abu Dhabi University, UAE)

Samer Alhawari (Applied Science Private University, Jordan)

Hamed Fazlollahtabar (Iran University of Science and Technology, Iran)

Niraj Kishore Chimote (ICFAI University Dehradun, India), Ankita Srivastava (ICFAI University Dehradun, India)

Somjit Barat (Pennsylvania State University, Mont Alto, USA), John E. Spillan (University of North Carolina at Pembroke, USA)

Mohammed Al-Omiri (Umm Al-Qura University, Saudi Arabia)

Frank Bezzina (University of Malta, Malta), Darren Sammut (University of Malta, Malta)

Hamed Fazlollahtabar (Iran University of Science and Technology, Iran), Hamed Hajmohammadi (Mazandaran University of Science and Technology, Iran), Amir Mohajeri (Mazandaran University of Science and Technology, Iran)

Jyoti Kainth (Institute of Management Technology, Ghaziabad, Uttar Pradesh, India), Harsh V. Verma (Faculty of Management Studies, University of Delhi, New Delhi, Delhi, India), Priya Gupta (Shaheed Sukhdev College of Business Studies, University of Delhi, New Delhi, Delhi, India)

Abbas Al-Refaie (Department of Industrial Engineering, University of Jordan, Amman, Jordan), Ming-Hsien Li (Department of Industrial Engineering and Systems Management, Feng Chia University, Taiching, Taiwan), Jong-Hwan Ko (Division of International and Area Studies, Pukyong National University, Busan, Korea)

Raja Yahya Al Sharief (Ministry of Higher Education- KSA, King Abdul Aziz University, Jeddah, Saudi Arabia)

Sarah Al-Shamali (AlSalam Investment Group, Safat, Kuwait & Royal Docks Business School, University of East London, London, UK), Sonny Nwankwo (Royal Docks Business School, University of East London, London, UK), Ayantunji Gbadamosi (Royal Docks Business School, University of East London, London, UK)

Pi-Fang Hsu (Department of Communications Management, Shih Hsin University, Taipei, Taiwan), Chia-Wen Tsai (Department of Information Management, Ming Chuan University, Taipei, Taiwan), Sheng-Weng Doong (Department of Communications Management, Shih Hsin University, Taipei, Taiwan)

Khurram Sharif (Qatar University, Qatar)

Abdel Moneim M. B. Ahmed (Abu Dhabi University, UAE)

Mostafa Mohamed Ahmed Al-kerdawy (Mansoura University, Egypt)

H. S. Hassan (Cranfield University, UK), E. Shehab (Cranfield University, UK), J. Peppard (Cranfield University, UK)

Rosalynn Dinnen (Napier University - Craiglockhart Campus, UK), Ahmed Hassanien (Napier University - Craiglockhart Campus, UK)

Hamed M. Shamma (The American University in Cairo, Egypt), Robert F. Dyer (The George Washington University, USA), Marilyn L. Liebrenz-Himes (The George Washington University, USA)

Kenneth M. Henrie (Texas A&M University - San Antonio, USA), Darryl W. Miller (University of Wisconsin - River Falls, USA)

Charlie Pettijohn (Nova Southeastern University, USA), Linda Pettijohn (Nova Southeastern University, USA)

Abbas Keramati (University of Tehran, Iran), Mohamad Sadegh Sangari (University of Tehran, Iran)

Koushiki Choudhury (Indian Institute of Management Calcutta, India)

Chanan S. Syan (University of the West Indies, Trinidad), Anthony S. White (Middlesex University, UK)

B. Nikkhahan (Islamic Azad University – Ardabil Branch, Iran), M. J. Tarokh (K. N. Toosi University of Technology, Iran)

Vikas Gautam (ICFAI University, Dehradun, India)

Yujie Wei (The University of West Georgia, USA), Faye S. McIntyre (The University of West Georgia, USA), Salil Taplade (The University of West Georgia, USA)

Fatemeh Bagheri (K. N. Toosi University of Technology, Tehran, Iran), Mohammad J. Tarokh (K. N. Toosi University of Technology, Tehran, Iran)

Abdul Qayyum (Asian Institute of Technology, Thailand), Do Ba Khang (Asian Institute of Technology, Thailand)

Amira F. A. Mahran (Cairo University, Egypt), Hala M. Labib Enaba (Cairo University, Egypt)

Mona Mohamed Sayed Ibrahim (Mansoura University, Egypt)

H. S. Hassan (Cranfield University, UK), A. A. M. Abdelkader (Damietta University, Egypt)

Maha M. Al-Khaffaf (Applied Sciences University, Jordan), Hadeel J. Abdellatif (Applied Sciences University, Jordan)

George J. Avlonitis (Athens University of Economics and Business, Greece), Nikolaos G. Panagopoulos (Athens University of Economics and Business, Greece)

Ronald E. Goldsmith (Florida State University, USA)

Svend Hollensen (University of Southern Denmark, Denmark), Vlad Stefan Wulff (University of Southern Denmark, Denmark)

Jamie Burton (Manchester Business School, UK)

Norizan Mohd Kassim (University of Qatar, Qatar), Salaheldin Ismail (University of Qatar, Qatar), Nor Asiah Abdullah (Multimedia University, Malaysia)

Ángel García-Crespo (Universidad Carlos III de Madrid, Spain), Ricardo Colomo-Palacios (Universidad Carlos III de Madrid, Spain), Juan Miguel Gómez-Berbís (Universidad Carlos III de Madrid, Spain), Fernando Paniagua Martín (Universidad Carlos III de Madrid, Spain)

Talal Al-Maghrabi (Brunel University, UK), Charles Dennis (Brunel University, UK)

Riyad Eid (United Arab Emirates University, UAE), Mustafa Zaidi (University of Veterinary & Animal Sciences, Pakistan)

Khurram Sharif (Qatar University, Qatar), Salaheldin Ismail Salaheldin (Helwan University, Egypt)

Amin A. Shaqrah (Alzaytoonah University, Jordan)

Pasquale Del Vecchio (University of Salento, Italy), Valentina Ndou (University of Salento, Italy)

Abdel Moneim M. B. Ahmed (Abu Dhabi University, UAE)

Eric Brunelle (HEC Montreal, Canada)

Anna-Lena Ackfeldt (Aston University, UK), Neeru Malhotra (Aston University, UK)

Hatem El-Gohary (College of Business & Economics, Qatar University, Qatar)

Geoff Lancaster (London School of Commerce, UK), Diana Luck (London Metropolitan University, UK)

Ahmed Abdelkader (Mansoura University, Egypt), Howard Jackson (Huddersfield University, UK), John Cook (Huddersfield University, UK)

Amany I. Shahin (Helwan University, Egypt)

Despina Karayanni (University of Patras, Greece)

Abbas Keramati (University of Tehran, Iran), Bahar Hadjiha (Tarbiat Modares University, Iran and Lulea University of Technology, Sweden), Rose Taeb (Lulea University of Technology, Sweden), Navid Mojir (University of Tehran, Iran)