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What is Marketing

Handbook of Research on Transnational Higher Education
Marketing of higher education institutions based on their ranking and Rankings, status, faculty profile, research environment, employability of graduates etc. to attract prospective students.
Published in Chapter:
Observations through a Keyhole: The Changing Dimensions of Global Higher Education
Tak Cheung Chan (Kennesaw State University, USA), Evan G. Mense (Southeastern Louisiana University, USA), Mindy Crain-Dorough (Southeastern Louisiana University, USA), Michael D. Richardson (Southeastern Louisiana University, USA), and Kenneth E. Lane (Southeastern Louisiana University, USA)
Copyright: © 2014 |Pages: 20
DOI: 10.4018/978-1-4666-4458-8.ch004
Abstract
Global higher education leaders face the most explosive political environment in the history of higher education in the world due to decreased financial resources coupled with increased accountability. As revenues become scarcer, calls for accountability continually increase the five often-competing forces driving change in global higher education. In order to gain a more holistic view of accountability, the authors focus on five major shifts in global higher education: 1) Supply: financing; move from state-supported to state-assisted; 2) Demand: students; by 2020 minority students will be the majority; 3) Delivery: competition; faculty, f2f, online, technology, etc.; 4) Structure: new structures in different locations, internationalization, no longer brick and mortar, brick and click; 5) Productivity: management by objectives and results orientation.
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Geographic Information Systems and Its Applications in Marketing Literature
An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.
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The Marketing of Information and Knowledge Management
During the first thirty years of the last century, the success was achieved by the companies that offer the lowest price. The products were generally not distinguished and the ability to produce the lowest price was the secret to success. However in the 1930 the demand for consumer goods was walking to the saturation and as such the customers/consumers have begun to be more demanding than just the basic performance. According to Igor Ansoff (1978) in the early years of the Decade of 1930, General Motors has triggered a shift of production to the mentality of the market. This change symbolized the displacement of standardized products for differentiated. In contrast to the “guideline for the production” the new secret of success began to move to the “marketing orientation”. Promotion, advertising, sale and other ways of influencing the consumer became primary concerns of managers. The shift toward marketing orientation meant an offset of an introverted perspective and turned into her to an extroverted and open perspective. Also, it meant a change in the mentality of the production managers for managers with marketing mentality, which led to a struggle for power and the need to acquire new skills to find new solutions to problems, modifications of structures and systems and the acceptance of new levels of uncertainty about the future. It was only after the Second World War that many industrial enterprises were driven by new technologies, primarily toward a belated marketing orientation and then towards the post-industrial era more turbulence. At this point the total marketing concept which established a balance between conflicting demands of marketing and production. The literature review takes us from the School of Scientific Management of Taylor in the first decades of the last century, until the evolution of the concept of marketing today whose focus centers on customer marketing and positioning of the company. The Delta model Hax (2001) AU151: The in-text citation "Hax (2001)" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. characterizes the evolution of organizations with more product-centric focus, through a more recent step of customer orientation and the market, to arrive at new forms of relationship with customers, competitors, in order to ensure a sustainable, competitive positioning in the context of globalization.
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The Effects of Labor Markets and Trade Openness on Economic Growth: A Panel Data Analysis for G-20 C
Activity involved in transfer of goods from producer to consumer or in the exchange of services.
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Community Participation and Government's Role in Religious Tourism Development in Kurukshetra
Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
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Agriculture, Mass Media, and the Economic Development of India
The activities of a company, industries or of any individual public which promotes the buying and selling process.
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Opportunities and Challenges of ICT-Based Marketing in the Accomodation Sector: A Study of Gurugram (Haryana), India
Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
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Augmented Reality as a Marketing Strategy for the Positioning of a Brand
An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.
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The Psychology of Consumerism in Business and Marketing: The Macro and Micro Behaviors of Hofstede's Cultural Consumers
Is the performance of business activities of directing the flow of products and services from producer to consumer.
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Institutional Capital on Trade Marketing and Environmentally-Sustainable Development Policy Making: A Research Model Based on Critical Analysis of NAFTA
Set of techniques and studies that aim to improve the marketing of a product. “Marketing studies are essential for the commercial launch of a product”
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Juxtaposition of Traditional and Modern Methods of Performance Appraisal in Organizations
Marketing implies all the actions and operations executed by company to promote and sell goods and services to consumers.
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Cultural Sponsorship and Entrepreneurial Mistrust
Management disciplines for knowing the market, for doing strategies to entry in it, for mixing tools like communication, placement, pricing, packaging.
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Generation of Digital Content Management Through Academic Entervention in EPS Organizations
It is a set of processes that allows the creation and communication of the company's services in order to satisfy the needs of a target audience and is known as marketing.
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The Effect of Blogging on Fashion Consumption
A process of conception, creating, communicating, distributing and exchanging the values, products, services, or ideas.
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Elitist Tag or Tool for Development: An Empirical Analysis for Tourism Marketing Strategy in Sikkim
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Private Label Sales through Catalogs with Augmented Reality
The action or business of promoting and selling products or services, including market research and advertising.
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Implementing Electronic Commerce in Global Marketing
The strategic functions involve in identifying and appealing to particular groups of consumers, often including activities such as advertising, branding, pricing, and sales.
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Using the Gothic as a Marketing Tool: Fashioning Dark Dolls for Little Girls
The cumulus of concepts and strategies employed in order to convince customers to invest in a certain product.
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Enterprise Risk Management in Non-Profit Organization
Understands the target customer to ensure product/service alignment with customer requirements.
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Consumer Preferences and Key Aspects of Tourism and Hospitality Marketing on Island Destinations
It consists of individual and organizational activities that facilitate and expedite satisfying exchange relationships in a dynamic environment through the creation, distribution, promotion and pricing of goods, services and ideas” ( Dibb & Simkin, 2013 , p. 11)
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Differential Return on Investment Optimization: Pricing, Lotsizing, and Shipment Considerations in a Two-Echelon Supply Chain
Marketing’s primary focus is to identify and satisfy customers in a way that helps build a solid and, hopefully, sustained relationship that encourages customers to continue doing business with the marketer.
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Market Intelligence
An integrated organizational discipline oriented to aggregate value for product and services, considering customers wishes and needs.
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Audiovisual Storytelling Approaches in the Marketing of Luxury Clothing Brands
Techniques or studies that have the objective of improve the commercialisation of a product.
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The Internet Behavior of Older Adults
Techniques used to encourage consumers to make purchases.
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The Understanding of Entertainment in Press Enterprises in Turkey
It covers all of the processes, available from the purpose of a commodity in the phase of production to the profit target in the consumption phase.
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Financial Sources for Company Scale-Up
these are activities directed out of the company, which result in an increase in the number of products or services sold to the customer segment).
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Advergames and Children
It stands for identification of the needs of customer and satisfying them with different means.
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Business Strategic Chess
Science that studies, in the different environmental contexts of markets, how transactional relationships are created, maintained or developed, internally and externally, through which the stakeholders seek to satisfy their needs and desires.
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Facilitating Customer Relationship Management in Modern Business
The social and managerial processes by which individuals or companies obtain what they need or want through creating, offering, and exchanging products with each other.
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Digital Marketing Through a Diversity, Equity, and Inclusion Lens: Embracing a New Paradigm for Success
An activity, a group of organizations, and a system of procedures for developing, disseminating, delivering, and exchanging products and services that are valuable to clients, partners, and society as a whole.
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Identification of Tools for Measuring Branded Content: A Proposal for Evaluating Its Effectiveness
Process by which companies create value for customers and build strong relationships with them in order to obtain value from them in return.
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Encouraging Internationalization and Entrepreneurial Orientation in Small and Medium Enterprises
The strategic functions involve in identifying and appealing to the particular groups of consumers, often including activities such as advertising, branding, pricing, and sales.
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Expanding Into New Worlds
The process of promoting a business or services through various mediums such as billboards, social media, or door-to-door sales.
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Business-to-Business Marketing
Marketing is the set of activities, strategies, and processes used by businesses and organizations to promote, sell, and distribute products or services to customers. It encompasses advertising, branding, market research, and various promotional activities (OpenAI, 2023 AU28: The in-text citation "OpenAI, 2023" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. ).
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Relieving Financial Constraints of Doing Postgraduate Research in Africa
This is a managerial action of promoting the selling and buying of goods and services produced by the company or a firm. In this context is a managerial activity of selling services produced by the universities to the community.
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Mix Marketing: A Set of Tools at the Disposal of the Religious Entrepreneur
The set of means available to an organization to sell its products, services, ideas to its consumers in a profitable way.
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Digital Marketing vs. Traditional Marketing: Literature Review and Practical Lessons
The activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large (AMA, 2017).
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Effectiveness of Territorial Marketing for the Polish Tourism Brand
The process of creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. It encompasses a wide range of activities aimed at: understanding customer needs and wants, developing and promoting products and services, building relationships with customers, distributing products and services and analysing and measuring results: Tracking marketing campaigns, monitoring customer behaviour, and utilizing analytics tools helps marketers understand what's working and what needs improvement.
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Mastering Customer Service, Customer Experience, and Customer Orientation in the Hospitality and Tourism Industry
The social and managerial processes by which individuals or companies obtain what they need or want through creating, offering, and exchanging the products with each other.
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Neuromarketing as an Environmental Awareness Tool: The Sustainable Consumption
Business strategy that aims to optimize profits by adapting the production and offer of goods or services to the needs and preferences of consumers, using different parameters such as market research, design, advertising campaigns, and after-sales services.
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Analytic Hierarchy Process as a Decision Tool for Operative Marketing
Activity of detecting users’ needs and desires that are not being properly met and devise a product or service to satisfy those needs, wants and desires with a profit.
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Effect of Green Attributes in Obtaining Benefits in the Manufacturing and Marketing Process
Is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
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From Personalisation to Satisfaction: New Communication Strategies in Web Marketing
It is the set of techniques and methods applied to the study of market needs. The word derived from the English term market, which means market, that is, the study of the causes, objectives and results produced through the different ways in which companies deal with the market. Marketing studies the causes and mechanisms that govern the exchange relationships carried out within four main axes: price, distribution, communication and product.
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Promoting Library Services in a Digital Environment in Zimbabwe
The action of promoting and selling products or services. The library services should be marketed to ensure that value of money is achieved.
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Faculty Response to the Opportunities of the Digital Age: Towards a Service Culture in the Professoriate
Over the course of its history, and as part of the cultural values of exchange norms, definitions of marketing have undergone change. A thoughtful definition by Grönroos (2006) captures its relational dimension: “Marketing is a customer focus that permeates organizational functions and processes and is geared towards making promises through value proposition, enabling the fulfilment of individual expectations created by such promises and fulfilling such expectations through support to customers’ value-generating processes, thereby supporting value creation in the firm’s as well as its customers’ and other stakeholders’ processes” (p. 407).
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The Importance of Electronic Commerce in Modern Business
The strategic functions involve in identifying and appealing to the particular groups of consumers, often including activities, such as advertising, branding, pricing, and sales.
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Bridging Marketing and STEM Education: Cross-Functional Teamwork for New Product Development
The business actions relating to promoting and selling products or services, including marketing research and advertising.
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The New Phenomenon of Authentic Experience in the Tourism Industry
The planning and implementation process of developing, pricing, promoting, and distributing goods, services, and ideas to carry out exchanges that can achieve personal and organizational objectives.
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The Features of New Communication Channels and Digital Marketing
Overall activities that involve creating value for consumers and society in the process of delivering products and services to consumers.
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Conflicts Between Words, Images and Reality in Contemporary Advertising
A planning, coordination, and control of all corporate activities for the potential markets.
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Picturesque Rollouts: Marketing Online Learning Contents and Learning Sequences
The conduct of market research and advertising to publicize a business as well as goods and services.
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Bridging the Academic-Practitioner Divide in Marketing: The Role of Business Schools
The management activity tasked with identifying and fulfilling customer needs at a profit.
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Ethical Business Marketing: The Practices to Compete Successfully in Business
Advertising and market research are both part of the process of promoting and selling goods and services.
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Pwning Noobs for Fun and Profit: eSports and Entrepreneurship
The business functional area responsible for promotion and advertising and maintaining the outward brand characteristics for the business or franchise. This will involve brand management and development activities and a marketing plan that accounts for sponsorship and positive exposure over time and in the face of competition.
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Customer Lifetime Value
The social and managerial processes by which individuals or companies obtain what they need or want through creating, offering, and exchanging products with each other.
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The Intrinsic Property of a Representation in the Phygital Transformation: A (Meta) Influence as a Force With Magnitude and Direction in the Metaverse
It is an area that includes a process for identifying consumers and for creation and (co) creation that includes communication and distribution of a product or service for the best user, client, or consumer experience. It is part of business management as a science and as creation of values for the consumer market by offering services, experiences, or products to the brand's audience. It is an area that provide the energy to the brand's profits.
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Importance of ICT Advancement and Culture of Adaptation in the Tourism and Hospitality Industry for Developing Countries
Marketing is the activity, set of institutions, and processes involved in developing, communicating, delivering, and exchanging offerings that are valuable to customers, clients, partners, and society at large.
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Marketing and Marketing Plan for Information Services
A social and economic process through which individuals and groups meet their needs and desires by creating and exchanging products and services among themselves. Nowadays, is one of the Marketing action lines more attractive, complex and key success factor in current competitive dynamics.
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Waste and Efficiency in a Consumer Economy
The practice of advertising goods, services, or firms to potential customers.
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The South Asian Sharing Economy: Marketing Theory and Practice
Marketing refers to the activities of promoting and selling products or services, including market research and advertising.
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Consumerism: Some Fundamental Insights
An organizational activity and a management philosophy focusing on satisfying customers’ needs and building profitable customer relationships by creating value for customers.
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E-Resources Marketing in African Academic Libraries: Contexts, Challenges and Prospects
Refers to the holistic process of product orientation, promotion, pricing, delivery channels, skills-set and atmospherics that would ensure the ultimate exchange of value and use of e-resources over time.
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The Role of Social Media Marketing in the Tourism and Hospitality Industry: A Conceptual Study on Bangladesh
Marketing is the activity, set of institutions, and processes involved in developing, communicating, delivering, and exchanging offerings that are valuable to customers, clients, partners, and society at large.
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Investigating the Factors for Predictive Marketing Implementation in Algerian Organizations
The management process through which goods and services move from concept to the customer. It includes the coordination of four elements called the 4 Ps of marketing: (1) identification, selection, and development of a product; (2) determination of its price; (3) selection of a distribution channel to reach the customer's place; and (4) development and implementation of a promotional strategy.
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Improving Competitiveness Through Organizational Market Intelligence
An integrated organizational discipline oriented to aggregate value for product and services, considering customers wishes and needs.
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Service-Learning in Higher Education Marketing Courses: The Use of a Marketing Plan
Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large (AMA, 2017) ( https://www.ama.org/the-definition-of-marketing-what-is-marketing/ )
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Improving Competitiveness Through Organizational Market Intelligence
An integrated organizational discipline oriented to aggregate value for product and services, considering customers wishes and needs.
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Artificial Intelligence in Relational Marketing Practice: CRM as a Loyalty Strategy
It is the set of techniques and methods applied to the study of market needs. The word derived from the English term market, which means market, that is, the study of the causes, objectives and results produced through the different ways in which companies deal with the market. Marketing studies the causes and mechanisms that govern the exchange relationships carried out within four main axes: price, distribution, communication and product.
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Analysis of the Approach to Online Advertising of Leading Sportswear Brands
Techniques or studies that have the objective of improve the commercialisation of a product.
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