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What is Digital Transformation

Promoting Inclusivity and Diversity Through Internet of Things in Organizational Settings
A cultural, structural, and operational change of a business firm through proper integration of digital technologies, tools, and competencies across all levels and functions in a staged and strategic manner.
Published in Chapter:
The Journey Towards Harnessing Frontier Technologies: Becoming a Digital Firm With Digital Capability and Dexterity
Thilini Chathurika Gamage (Sabaragamuwa University, Sri Lanka)
DOI: 10.4018/978-1-6684-5575-3.ch004
Abstract
As the digital era unveils, it has become a must for many business firms to redesign their existing business processes to utilize the frontier technologies to become competitive. However, “digital transformation” has received less attention in prior literature, and no clear pathway to a successful digital transformation has been provided. This chapter builds on 12 in-depth interviews with top-level decision-makers of Sri Lankan business firms to develop a digital transformation model. The findings reveal that the solid foundation of a digital business firm relies on a “digital-first” mindset and three success pillars reflecting unique organizational characteristics (e.g., digital business transformation strategy, workforce, and firm resources) that collectively enable digital capability and dexterity. This chapter further argues that digital capability and dexterity are the critical hallmarks of a truly digital firm in a digital economy where technologies continue to improve exponentially.
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The Global Digital Divide and Digital Transformation: The Benefits and Drawbacks of Living in a Digital Society
Is the process of using digital technologies to create new—or modify existing—business processes, culture, and customer experiences to meet changing business and market requirements.
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Reverse Logistics in the Age of Digital Transformation for Circular Economy and Halal Logistics Through the Leadership of Asia
beyond digitalization; a much broader adoption of digital technology and cultural change; business transformation enabled by digitalization; about solving a problem or providing a new approach to customers.
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Digital Inclusion for Vulnerable Groups and Transformation: A Comparative Case Study
Is a process that aims to improve an entity by triggering significant changes to its properties through combinations of information, computing, communication, and connectivity technologies is generally taking place in all spheres of our life and affects everyone from babies to the elderly; for sure, it is not confined only to organizations and the workplace anymore.
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Strategic and Business-IT Alignment Under Digital Transformation: Towards New Insights?
This new trend (in relation with new technologies) will entirely transform organizations, value capture models, current business models, customer experience and will lead to the implementation of radical changes.
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Employee Selection and Recruitment Contracts in the Digital Transformation Era
System of technologies, data, processes, and individuals that aims to improve the performance of organizations and make all of their members and customers more satisfied.
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An Evaluation on Turkey Within the Scope of Digital Transformation
It is the fundamental changes in the way of doing business of institutions or organizations, the living standards and processes of individuals and societies.
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Managing Customer Journeys in a Nimble Way for Industry 4.0
Process in which human and corporate society is shifted to new ways of working and thinking with digital and social technologies. Involves a change in leadership, a different mindset, the encouragement of innovation and new business models, and an increased use of technology to improve the experience of internal and external customers.
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Agile Business Analysis for Digital Transformation
A change in how a firm employs digital technologies, to develop a new digital business model that helps to create and appropriate more value for the firm ( Verhoef et al., 2019 ).
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E-Government and Digital Transformation: A Conceptual Framework for Risk Factors Identification
An ongoing process of using new digital technologies in everyday organizational life, which recognizes agility as the core mechanism for the strategic renewal of an organization’s business model, collaborative approach, and eventually the culture.
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Analysis of the Labor Market in Germany and Türkiye: Investing in Human Capital for the Digital Age
Digital transformation is the integration of digital technology across all aspects of a business, causing fundamental changes in its operations and customer value delivery. It entails the infusion of computer-based technologies into products, processes, and strategies, aiming to enhance operational efficiency, reduce costs, and foster competitiveness. Key components often include the adoption of cloud computing, mobile platforms, IT modernization, and a focus on innovation, faster time to market, increased revenue, and ongoing relevance.
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Technologies for Digital Transformation in Marginalized Communities
The use of disruptive technology to increase production, create value, and society's welfare.
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Understanding Digital Congruence in Industry 4.0
Transformation related to how organizations adapt to digital trends as well as adapting to how customers, employees, and competitors use digital technologies.
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Co-Creating Digital Transformation
The deliberate and ongoing digital evolution of a company business model, idea, process, or methodology, both strategically and tactically.
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An Open Innovation Lens on the Digital Transformation Frontiers
A transformation of a business or an industry by the use of digital technologies to enable major business improvements, such as developing new business models, providing advanced customer experience, optimizing processes, creating and getting value in new ways, creating new digital revenue streams.
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Building the Future of Distance and Online Learning: The Case of a Portuguese University
Integration of digital technologies in all areas of society, with profound impact on interpersonal, organizational, operational, economic, and cultural models.
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Marketing Experiential Events Through New Media: The Ferragnez Wedding Case
The term indicates a set of technological, cultural, organizational, social, creative and managerial changes associated with digital technology applications.
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Digital Workforce Planning and Management in the Public Sector
Digital transformation refers to the integration of digital technologies into various aspects of organisational operations, processes, and strategies to fundamentally change how they operate and deliver value to stakeholders ( Nicolás-Agustín et al., 2021 AU38: The citation "Nicolás-Agustín et al., 2021" matches multiple references. Please add letters (e.g. "Smith 2000a"), or additional authors to the citation, to uniquely match references and citations. ).
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Different Strategies for Different Crises to Rescue Micro, Small, and Medium Travel Agencies
Integration of technologies to improve or reinvent an organization's business model. It involves the entire organization by considering human capital, moving out old technology, and modifying the company culture.
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A Survey on the Deployment of Smart Factories in the Post-COVID-19 Era: The Role of 5G, Deployment Options, Benefits, and Business Models
The integration of digital technology into all areas of a business resulting in fundamental changes to how businesses operate and how they deliver value to customers.
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Synergizing Innovation and Internationalization in Family Firms: A Pathway to Sustainable Leadership
Utilising digital technologies, strategies, and capabilities to fundamentally enhance operations, value delivery to customers, and achieve strategic objectives within a family firm.
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Smart and Sustainable Economy: How COVID-19 Has Acted as a Catalyst for China's Digital Transformation
Digital transformation is the development of digital technologies and supporting capabilities to create a dynamic digital business model. Digital transformation can be described as an organizational shift to big data, analytics, the cloud, mobile communication technologies, and social media platforms to provide goods and services.
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Internet-Enabled Business Models and Marketing Strategies
It refers to the use of innovative, fast, and frequently changing digital technology to solve problems.
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A Conceptual Framework Proposal for Digital Maturity Assessment and Sustainability for Municipalities
The process of adopting and implementing digital technology by an organization to create new or modify existing goods, services, and operations, aiming to increase value through innovation, experience, and efficiency.
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Long-Term Pandemic Management and the Need to Invest in Digital Transformation: A Resilience Theory Perspective
This refers to the integration of digital technology into all areas of a business or organization, resulting in fundamental changes to how businesses operate and how they deliver value to customers. In the context of healthcare, it involves using digital tools and technologies to improve healthcare delivery, patient engagement, data management, and overall healthcare processes.
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Did AI Kill My Job?: Impacts of the Fourth Industrial Revolution in Administrative Job Positions in Portugal
The processes by which the technology-immersed workplace affects the formats of work, communication, and collaboration. Used as a synonym for the Fourth Industrial Revolution.
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The Cross-Cultural Analysis of Australia and Russia: Cultures, Small Businesses, and Crossing the Barriers
Application of multifunctional and multilevel information technology designed to reliably record various assets in the digital economy to help with technological challenges and created tools.
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The Role of Artificial Intelligence Within the Scope of Digital Transformation in Enterprises
The developing new strategies and increasing efficiency to ensure competition using digital technologies.
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Pedagogical Benefits and the Future of Digital Education With a Focus on Teaching and Learning Processes
Digital transformation is the process of moving away from manual processes to digital technology. It involves the use of computerized devices or machines to perform tasks that could have been done manually. The term as used in this chapter, means the positive innovations brought into teaching and learning experiences by the infusion of educational technology into educational processes.
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Digital Transformation and Change Management at Organizations in the Textile Industry
The process of migrating from physical to digitalized ways of operating at organizations.
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Organizational Agility as a Key Driver of Innovation Performance in SMEs and Large Enterprises
Using digital technologies to adapt to evolving customer expectations and modernize business processes is a crucial aspect of organizational transformation.
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Exploiting Digital Skills in Higher Education: A Case Study Analysis
Set of mainly technological, cultural, organizational, social, creative and managerial changes associated with digital technology applications, in all aspects of human society.
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New Perspectives on Cluster Model of Enterprise Development in the Context of Risk Management
Is the process of using digital technologies to create new — or modify existing - business processes, culture, and customer experiences to meet changing business and market requirements.
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A Dynamic Capability to Determine Business Performance in the Post-COVID-19 Era: Organizational Agility
The transformation of the organization's way of doing business, customer experience, and business processes with digital technologies to meet changing expectations
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Impact of Digital Transformations on Corporate Social Responsibility (CSR) Practices in Turkey: A Study of the Current Environment
It is the process of using advanced digital technologies to develop or change business processes in order to meet the requirements of the modern-day business approach and the market.
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The Fourth Revolution: Strategies to Manage Artificial Intelligence to Transform Economy and Society for the Digital Age
The application of digital technology to every aspect of services or businesses, substituting non-digital or manual processes with digital processes or replacing older digital technology with newer digital technology.
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Digital Transformation Strategies for Small Business Management
The gradual shift from the use of analog technology for organizational operations to the use of information and communication technologies.
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Quadruple Change: Cultivating Digital Transformation Agent
Process of adoption and adaption of digitalization that involves people, strategies, culture, and operation of organizations.
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Developing Leadership Talent for Success in the Fourth Industrial Revolution
A holistic transformation of business activities, processes and models by taking advantage of digital technology opportunities.
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Digital Transformation and Circular Economy for Sustainability
Incorporation of computer-based technologies into an organization's products, processes, and strategies.
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Transforming Preservice Teacher TPACK by Transforming Faculty Digital Agency: Case Studies From the Provost's Inaugural Digital Learning Initiative Fellows
A cognitive and functional change in applied learning from a traditional face-to-face to virtual learning environment.
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Hyperautomation in Financial Services: Revolutionizing Banking and Investment Processes
Integration of digital technology into all aspects of a business, transforming operations and customer value. Cultural transformation is often needed to adopt new technologies and processes.
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Digital Transformation and Sustainability of Entrepreneurship for Underserved Communities in East Africa
This is the inclusion of digital technology into all areas of a business that reforms business operations.
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Digital Transformation, Public Policies, and the Triple Helix: A Case Study of the City of Salvador
The digital transformation is the adoption of digital technological tools, which is forcing people to change their lifestyle. It is the virtualization of organizational operations, allowing to streamline processes and maximize results.
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Artificial Intelligence as Driver for SME Competitiveness
Is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.
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Digital Transformation and Work 4.0: Preparation of Youngsters for the Job Market
Process of integrating digital technology in different contexts of companies and the life of individuals. Creates new ways of working, communicating and living.
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Leveraging OpenAI for Enhanced Multifactor Productivity in Chinese Businesses
The integration of digital technology into all areas of a business, fundamentally changing how businesses operate and deliver value to customers.
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Digital Transformation Journeys: The Future Is Now
Process in which human and corporate society is shifted to new ways of working and thinking with digital and social technologies. Involves a change in leadership, a different mindset, the encouragement of innovation and new business models, and an increased use of technology to improve the experience of internal and external customers.
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Towards Addressing 21st-Century Digital Transformation Skills: The Zimbabwean Higher Education Context
The process of using digital technologies to transform organizations, industries, and even entire societies. It involves using technology to create new products and services, improve efficiency, and create new ways of working.
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Digital Transformation Journeys in a Digitized Reality
Process in which human and corporate society is shifted to new ways of working and thinking with digital and social technologies. Involves a change in leadership, a different mindset, the encouragement of innovation and new business models, and an increased use of technology to improve the experience of internal and external customers.
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The Critical Role of the Chief Information Officer in Smart Management of Digital Transformation
The novel use of digital technologies for fundamentally transforming the business model to the extent that digital technology forms the core of business.
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Valorization and Digital Preservation of Indigenous Knowledge Systems in South African Indigenous Communities: Best Practices in the Digital Transformation Era
It create innovative ways for organizations to improve their business practices and processes through the application and integration of new emerging digital or innovative technologies
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Digital Transformation and Business Models: Consumers Trust Case
Despite being a “digitaltransformation, it is not only based on technological elements, since the true transformation is fundamentally human. It is a process of significant paradigm shift in the behavior and mentality of companies, with a structural change, in the search for efficiency and innovation, changing the way in which it operates and reaches its customers, using technology as a resource for your business solutions.
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Digital Transition and Transformation of Higher Education in Bangladesh: Learning From the COVID-19 Crisis Through a Socio-Cultural Lens
Digital Transformation is the process of combining information, computing, communication, and connection with technologies to improve an entity by activating significant changes to its properties (Vial, 2021).
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Digital Transformation and Industry 4.0
A process whereby companies converge through different new digital technologies, improved by communication everywhere, with the goal of achieving superior performance and sustainable competitive advantage.
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The Impact of ICTs on Accessible Tourism: Evidence Based on a Systematic Literature Review
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Change Management Science Innovation Methodologies
It is a change of mentality that companies go through to become more modern and keep up with the technological advances that are constantly emerging.
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Digitalization and Business: A View From Porter's Five Forces
Digital transformation is a concept that defines the process of finding solutions to social and sectoral needs with the integration of digital technologies, and accordingly the development and change of workflows and culture.
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SMEs and Business Sustainability: Achieving Sustainable Business Growth in the New Normal
Integration of technologies across business functions and processes in enhancing operational efficiency that leads to improved organisational values and customer experience.
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Exploring the Enablers of Digital Transformation in Small and Medium-Sized Enterprises
The adoption of digital technology by an organization to improve organizational efficiency, attain competitive advantage.
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COVID-19: An Opportunity for Transformation and Global Growth
The process of optimizing and transforming the institution’s operations, strategic directions, and value proposition through deep and coordinated shifts in culture, workforce, and technology.
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A Comparative Study of Different Digitalization Indexes
Is the process that is used to restructure economies, organizations and society.
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Exist or Exit: Resilience During and Post COVID-19 Pandemic Crisis in Higher Tertiary Institutions
The process of changing from a traditional business model to a digital one by applying digital technologies to change the operating method, leadership, working process, and company culture to significantly enhance organisation performance.
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A Study on the Impact of Digitalization on SME Growth
Digital transformation is the process of using digital technologies to change traditional and non-digital business processes and services, or to develop new ones, to meet changing customer and market expectations. Thus, completely altering the way businesses are operated and managed, and how value is delivered to customers. It is also used as a method that alters an entity's characteristics significantly by utilising a combination of information, computing, communication, and connectivity technologies.
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Blockchain-Enabled Supply Chain Management: Embracing the 4th Industrial Revolution and Digital Transformation for Competitive Advantage
The process of using digital technologies to fundamentally change and improve business operations, customer experiences, and organizational culture. It involves leveraging technologies like artificial intelligence, cloud computing, and data analytics to drive innovation and enhance efficiency.
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Digital Transformation in Banks of Different Sizes: Evidence From the Polish Banking Sector
The process by which an organization increases the role of digital processes in its activities. In this research this term is used to describe gradual changes in business models of banks as a result of increased use of ICT both in internal operations of banks as well as in the customer interaction channels.
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Navigating Digital Payments in Ghana's Public Sector: A Journey to Better Service Delivery
This refers to integrating digital technologies, processes, and strategies across an organization to drastically change its operations and enable value addition to its audiences.
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The Impact of Accelerated Digital Transformation on Educational Institutions
Is the adoption of new digital technologies to capture change in the performance of an organization with a focus on disruptive technologies.
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The Degito-Financial Movement's Impact of Digital Transformation on Financial Services
Is the process of using digital technologies to create new—or modify existing—business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation.
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Digitalization of Higher Education in the Digital Age: The World's Current Digital Transformation and Its Goals
The use of technology to significantly improve businesses performance or reach, is a hot topic all over the world.
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Academic Library Innovation Through a Business Model Canvas Lens: A Case of South African Higher Education Institutions
Digital transformation is the process of using digital technologies to transform existing traditional and non-digital business processes and services or creating new ones, to meet with the evolving market and customer expectations, fundamentally changing how they operate and deliver value to customers.
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Measuring the Digital Transformation of Education and Teaching
The reorganization of organizational processes towards the optimal usage of digital technologies and resources.
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Demystifying Corporate Restructuring Strategy Through Digital Transformation: Lessons Learned From the Banking Sector of Zimbabwe
Refers to a process whereby an organization embraces disruptive digital technologies and tools in order to improve organizational performance through the transformation of business models, processes, operations, and customer experiences.
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Digital Transformation and Co-Creation of Value: The Role of Digital Agility
An overall change in a firm’s strategy and perspective in terms of using digital technologies and adapting business models for the digital environment.
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The Rise of Digital Transformation Within Businesses in the Pandemic
A process of addressing societal and sectoral demands through the incorporation of digital technology into the corporate environment.
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Management Accountants' Skills and Competencies: How Business Analytics Tools Reshape the Future
Digital transformation involves the incorporation of digital technology across all aspects of a business, leading to a fundamental shift in how the organization operates and delivers value to its customers. Additionally, it represents a cultural shift that necessitates companies to regularly challenge established practices, experiment, and become accustomed to setbacks.
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Entrepreneurship Resiliency Throughout the COVID-19 Pandemic: The Case of Small-Medium Enterprises in Lebanon
Is the transformation of the business from traditional business to digital business throughout implementing artificial intelligence techniques and advanced software’s and business methods.
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Digitalization and Intergenerational Learning
Social, and cultural change to ensure sustainability in economic activities as a result of digitalization.
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Business Management and Strategy in Cybersecurity for Digital Transformation
The creation of solutions by using digital elements in meeting social, organizational, sectoral, workplace, and business needs.
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My Health Record and Emerging Cybersecurity Challenges in the Australian Digital Environment
Digital transformation is the process of using internet based digital technologies to create, improve and transform existing business processes that is re-engineering and innovating digital health technology applications continuously. This will not only manage risk from cyber-threat but also improve consumer use experience and value by the patients and the healthcare providers, to meet changing healthcare needs of the consumers, hospitals and healthcare organisations efficiency.
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Digital Transformation in Ship Operations and Management: Digital Twin Technology Applications
Transformation from classical systems to digital systems in a way that all functions of a business can be carried out on digital media.
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Multiple-Multimodal Skills Through Responsive and Responsible Learning: Audiovisual Media Communications Classifications
A term that includes and defines the ability to adopt new, fast, and often changing digital technology in various fields to solve various problems and improve the experiences of those involved.
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Digital Transformation in Africa: Is Democracy Under Threat?
The use of computer-based technologies to strengthen democracy and good governance.
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The Future Is Now: Coping With the Digital Paradigm in Higher Education
Integration of digital technologies in all areas of society, with profound impact on interpersonal, organizational, operational, economic, and cultural models.
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Library Services and Preventive Measures in University Libraries During the COVID-19 Pandemic
Digital transformation can refer to anything from ICT implementation, to digital optimization, to the invention of new digital services models.
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The Effects of Digital Transformation on Organizations
The digitalization of business processes using recent technologies.
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Framework for Assessing Online Shopping Use Under the Digital Transformation of the Economy in a Post-Pandemic Era
The adoption of digital technology by a company or a government institution to improve business/service delivery processes, value for customers/clients and innovation.
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Enhancing Access to Electronic Information Through Digital Transformation in KwaZulu-Natal Department of Health Libraries in South Africa
It is how the organization makes use of digital technologies for delivering more sustainable value to patients, healthcare professionals, and the medical organizations themselves.
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Digital Transformation in Primary and Secondary Education in Japan
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Scalable Start-Up Business Models in the Innovative Development Process
Is the process of adopting digital technology with innovative inventions, user experience, or efficiency. Contributions to modify new products, business models, services, or processes in a technologically innovative way in companies, to increase revenues.
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Role of Technology Startups in Africa's Digital Ecosystem
The process of using digital technologies to make a process to become more efficient or effective.
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Big Data Analytics and the Discovery of the Hidden Data Treasure From Savings Banks in Germany
The digital transformation of banks begins with a vision. The transformation will only succeed if the human factor is also “picked up.
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Blockchain for Education Enterprises: A Digital Transformation Perspective of Strategic Learning
Digital transformation is a process triggered by emerging technologies such as blockchain and calls for strategic responses of institutions (education enterprises in this study) that seek to alter their value creation paths and thus contribute to the strategic renewal of organizations.
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Cloud Computing Service Provider Business Model Success Characteristics
Application of innovative digital technology to fundamentally how the business operates, and the way technology is delivered to support the overall business.
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New Generation Distribution Channels and Customer Experience Used in Marketing Financial Products and Services in Digital Transformation
Digital transformation is the transfer of business processes to electronic environment as well as information thanks to the intensive use of information technologies.
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Information Profession in Digital Transformation and Development: Future Directions
Strategic transition and adoption of technologies to innovate and change organizations and institutions for effective and high-quality services to the customers or clients. This is the process of re-engineering business opportunities to create customer value for new products, services, and competitive advantage.
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The Digital Transformation Challenges Faced by the Container Shipping Industry in Sri Lanka
Integrating digital information and technologies into all aspects of an organisation.
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Quantum Leap and Uptake for Technological Advances in Africa in the Era of the COVID-19 Crisis
This refers to the process of utilizing digital technologies to reshape or revolutionize the way businesses operate, deliver value to customers, and adapt to the changing demands of the modern digital landscape. It involves the integration of digital technologies into various aspects of an organization, fundamentally altering how it conducts its business, interacts with stakeholders, and delivers products or services.
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Digital Transformation in Contemporary Organizations: Creativity and Innovation in the 4th Industrial Revolution
Changes in digital technologies that resulted in developments in business models so that new products and organizational structures are adopted.
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Smart Sensors: Support for the Implementation of Industry 4.0 in Production Processes
The use of digital technology to enable the improvement and transformation of business operations, business functions, models, processes and activities.
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Digital Twins for Smart Grids: Digital Transformation of Legacy Power Networks
A systematic process for converting legacy, un-automated systems into fully automated digital systems. Digital transformation process generally involves significant improvements to existing system especially provides the industry 4.0 capabilities such as sensors to identify the changes, communication for information exchange and real-time control, and the combinations of these capabilities.
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The Digital Frontier: Navigating the Challenges and Opportunities for Generation Z in the Labor Market
The fundamental change in how organizations leverage digital technologies to modify or revolutionize their operations, strategies, processes, and customer experiences. It involves adopting and integrating digital technologies, such as artificial intelligence, cloud computing, data analytics, and automation, to enhance business performance, increase efficiency, drive innovation, and adapt to evolving market needs in the digital age.
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Libraries and Artificial Intelligence: The Power of Enhancing Data Ethics
Transformation into an age when the increasing amount or most of the human activities will take the digital form (as opposed to “analog” or “manual” form).
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Key Strategic Drivers for Business Digital Transformation: Systematic Literature Review
Digital transformation is the integration of digital technology into all areas of a business, essentially changing how businesses operate and deliver value to customers.
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The Digital Transformation: Crafting Customer Engagement Strategies for Success
It is the process of utilizing digital technologies to alter different parts of an organization or business in a meaningful and frequently fundamental way. It entails using digital tools and technologies to rethink and reengineer how a business runs, serves its clients and generates value.
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Creating a Research Laboratory on Big Data and Internet of Things for the Study and Development of Digital Transformation
Is the profound transformation of business and organizational activities, processes, competencies and models to fully leverage the changes and opportunities of a mix of digital technologies and their accelerating impact across society in a strategic and prioritized way, with present and future.
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Multidimensional Factors Enabling Digital Inclusion in Marginalised Communities of a Developing Economy
The integration of digital technology into social and economic activities of the population.
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Leadership to Advance Innovation for Digital Healthcare Transformation
Organizational transformation in digital age, where market demands are driven by advances in information technologies.
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Impact of Digital Transformation on Pharmaceutical Retail in Myanmar
Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.
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Greening the Future Through Digital Transformation: A Systematic Review of Sustainable Strategies and Future Research Directions
Refers to the comprehensive change that organizations undergo by leveraging digital technologies to reinvent operational processes, business models, and customer experiences. It usually entails integrating technologies like big data, the Internet of Things (IoT), and artificial intelligence (AI) to streamline operations, boost productivity, and facilitate innovation.
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Implications of Digital Transformation on the Strategy Development Process for Business Leaders
Is defined simply as driving the business forward by leveraging the opportunity offered by technology. More specifically it is the use of technology to radically improve the performance and reach of the of the business in three areas, customer experience, operational processes and business models. To be competitive in the digital economy going forward business leaders are urged to digitally transform their businesses, using technology to remain competitive and relevant.
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Digitalization and the Consumer Experience: The Case of the Health Sector in Portugal
Process of adoption of digital technology by an organization to digitize, services and interactions, innovating, gaining efficiency and increasing customer experience.
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Digital Progress and Information Society: Evidence From EU Countries and Serbia
The integration of digital technology across all functions of an organization is known as “digital transformation,” and it significantly alters how you do business and provide value to consumers. Additionally, it's a cultural shift that necessitates constant status quo challenge, experimentation, and comfort with failure on the part of organizations. The process of adopting and implementing digital technology by an organization to develop new goods, services, and operations, as well as modify existing ones, involves converting business processes into a digital format.
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Relating Industry 4.0 and the SME Internationalization Process: A Case Study
Is a process whereby companies use digital technologies and tools to change their structure, processes, and business strategy and thus generate value and competitive advantage for the company.
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Beyond Scattered Applications: A Taxonomy of Blockchain Outcomes in the Public Domain
A transformation referring to the change in business processes and culture due the introduction of digital technology.
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Digital Transformation of the Real Estate Segment With Big Data and Marketing Analytics: A Case Study From QUOT
Incorporation of digital technology in organizations with the digitization of processes and tasks to solve problems and increase competitiveness.
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A Tailor-Made Information Management Maturity Model for the European Central Bank (ECB): Development and Application
An organizational initiative that aims at improving efficiency through the development of user capabilities that leverage new technologies for the automation of business processes and the integration of information assets to facilitate Agile working, collaboration, and staff engagement and that contribute to the ECB business objectives.
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Smart Management for Digital Transformation in China
Established on the basis of Digitization and Digitalization, further touch the company's core business, high-level transformation with the goal of creating a new business model.
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Leveraging Generative AI for Cross-Cultural Knowledge Exchange in Higher Education
The integration of digital technologies into various aspects of an organization or industry to enhance operations, efficiency, and user experiences.
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Digital Transformation and the Evolution of the Platform Economy
A multistage process of change in social, economic, and physical interactions, driven by the progressive digitization of social and economic interactions, human reactions, behavior, and decision-making patterns.
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Drivers of SME Digital Transformation in the Context of Intergenerational Cooperation in Slovakia
Engagement of digital technologies leading to strategic disruptions of organizations in terms of increasing their strategic relevance and altering the ways how an organization generates value, and/or its organization structure and systems.
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Dynamic Strategies and Evolutionary Trajectories: A Comprehensive Review of Experiential Marketing in the Soft Drink Industry
The integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value to customers, often involving the adoption of digital platforms, automation, and data analytics.
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Does Digital Transformation Impact Customer Experience?
Digital transformation is the adoption and implementation of computer-based technologies by a company and integration of such technologies into all areas of a business.
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Digital Innovation With Social Impact: The Case of ColorAdd
Integrate digital technology into all areas of the business.
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Digital Transformation in the Nigerian Small Business Sector
Generally seen as the application of digital technologies to an organisation’s processes, products and assets to enhance customer value, uncover new revenue generation opportunities, improve efficiencies, and manage risk across the organisation.
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Transforming Education: Generative AI and Immediate Engineering in Synthetic Content Creation
It consists of a structural change in the economy, organizations and society in general, caused by the comprehensive application of digital technologies and disruptive technologies.
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Digital Transformation in Port Management: Smart Ports
Transformation from classical systems to digital systems in a way that all functions of a business can be carried out on digital media.
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Navigating Digital Transformation in Zimbabwe's Higher and Tertiary Education Post the COVID-19 Pandemic: Lessons From Selected State Universities
Digital Transformation is the process of using digital technologies to transform existing traditional and non-digital business processes and services or creating new ones to meet the evolving market and customer expectations.
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Digital Accounting and Gender Discrimination
It is the process of moving business processes and information to digital (electronic) environment by saving money and time with the intensive use of information technologies.
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Enterprise Architecture Solutions for an Aging Workforce
Process of transforming a company’s products, services, processes, and business models to exploit opportunities in digital technologies fully.
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Transformation of Human Resources Management Solutions as a Strategic Tool for GIG Workers Contracting
The use of new digital tools, such as artificial intelligence, mobile, cloud, and blockchain, to create new business models and enhance the customer experience.
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Digital Transformation Challenges for the Implementation of Quality Electronic Medical Records
The process of using digital technologies to create new—or modify existing—business processes, culture, and customer experiences to meet changing business and market requirements.
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Opportunities and Limitations of Remote Testing Through Online Proctors
a process that aims to improve an object by incorporating a combination of information, computing, and communication connections.
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The Impact of Integration of 4.0 Technologies in the Traditional Manufacturing Industry: Evidence From Furniture Sector Enterprises in Spain
Process by which an organisation attempts to integrate digital technology into all the areas of the business in a way that completely changes the way it delivers value to customers.
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Surviving Disruption and Uncertainty Through Digital Transformation: A Case Study on Small to Medium-Sized Enterprises (SME)
The change that occurs when digital technologies are applied to organisational processes, structure, and systems to improve business performance and competitiveness.
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Unified Communication Technologies at a Global Automotive Organization
Although digital transformation has existed in the lexicon of human thought for over fifty years and propelled humanity towards new horizons in terms of possibilities, the potential for digital transformation to enhance communication in our society and across our industries is beginning to be realized.
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Recognizing Skills and Competencies Required Under Industry 4.0's Framework for Achieving Business Digital Transformation
The integration of digital technology into all areas of a business resulting in fundamental changes to how businesses operate and how they deliver value to customers. Digital transformation is not only about adopting and implementing technological solutions but more significantly about changing the “way” business is done, employees work, and customers gain value. Digital transformation is a new way of thinking and operating, which enriches the logic of both managers and employees.
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The Low-Code Movement: Accelerating Digital Transformation With Low-Code
A major change promoted by digital technologies in an organization's strategy and work systems, generating a reformulation of pre-established business models, creating better interactions with customers, and optimizing processes to produce favourable and sustainable financial outcomes.
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Harnessing the Power of Digital Transformation and Sustainability: The Chinese Experience
The integration of digital technologies into various aspects of business, fundamentally changing how organizations operate and deliver value to their customers. This process aims to optimize efficiency, enhance customer engagement, and drive innovation.
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Digital Transformation in Organizations and Its Impact on Knowledge Management: A Quantitative Study
Process that contemplates the use of digital technologies to solve problems in different domains (economy, education, work, communication, production and communication system, business activity, etc.)
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Digital Transformation Journeys in a Digitized Reality
Process in which human and corporate society is shifted to new ways of working and thinking with digital and social technologies. Involves a change in leadership, a different mindset, the encouragement of innovation and new business models, and an increased use of technology to improve the experience of internal and external customers.
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Digital Transformation: Is It Part of a Strategic Process or a New Strategic Practice?
It is a change process to develop digital assets and capabilities to comply with customers’ needs and competition challenges. It has three stages according to the complexity of the change and the digital integration in terms of strategies, metrics, and goals.
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Digital Transformations and the Importance of Business Models for Organizations: Digital Business Models – The Key for Success in Today's Business World
Digital transformation of an organization represents a strategic process of profound change in scope, both integrally and systematically affecting each component of the organization and the relations between them, executed gradually, through step-by-step changes, having a continuous character, without stopping when a final desired form is reached, and aiming for a long-time horizon.
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Digital Transformation Demystified: The Full Story About Digital Transformation
Significant technology and organizational change of state which is supplemented by latest technology achievements and digital savvy leadership.
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Internet Marketing: Factor of Improving SME Business in Serbia
Improvement of business processes based on the application of modern technology solutions.
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Future of Work: Designing Meaningful Work Under the New Era of COVID-19
Integration of digital technologies to find a solution for the needs of society and sectors through the development and transformation of existing business manners and culture.
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Leading Digital Change and the Management of Hybridity in Social Work Organizations
This refers to an ongoing process of change rooted in digital technologies that specifically affects organizations in social, economic, cultural, and legal terms.
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Digital Transformation Processes and Organizational Characteristics of Artificial Intelligence
Reshaping business processes, organizations and business models with digital technologies. This transformation is carried out in order to increase efficiency, create new business opportunities and improve customer experience. Digital transformation involves the adoption of technologies such as cloud computing, big data, artificial intelligence, IoT (Internet of Things).
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Digital Transformation: Influence on Business Performance in Competitive Milieu
It refers to the process of integrating digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements.
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It's All About Creating Customer Value: Activating Engagement Through CRM-Driven Projects
Process in which human and corporate society is shifted to new ways of working and thinking with digital and social technologies. Involves a change in leadership, a different mindset, the encouragement of innovation and new business models, and an increased use of technology to improve the experience of internal and external customers.
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Question Concerning Evil in the Age of New Television: Dichotomy of Good and Evil in Money Heist
Integration of digital technology into non-digital areas and thus the emergence of productive, operational, organizational, or cultural change in these areas.
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The Digital Transformation of Higher Education: The Challenges of the COVID-19 Pandemic
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Digital Transformation in Aviation Education: Post COVID-19
Evolving pursuit of innovative and agile business and operational models to create new value and experiences for customers, employees, and stakeholders.
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Digital Society: Basic Framework and Concepts
It is a concept that needs to find solutions to social and sectoral needs with the application of digital technologies and, accordingly, the speed of work and the developments and consumption they have achieved.
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Digital Transformation and Business Evolution in China: Opportunities and Challenges
The integration of digital technology into all areas of a business, fundamentally changing how businesses operate and deliver value to its customers. It also refers to the cultural shift that organizations undergo to continually challenge the status quo and experiment with new technologies.
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Enhancing Supply Chain Resilience Through Digital Capabilities
The gradual, though sometimes accelerated, shift from the use of analog technology for organizational operations to the use of information and communication technologies.
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The Role of Digital Economies in the Development and Growth in Asian Business Models
Digital transformation is the act of adopting and integrating technology into all aspects of business, creating a foundational shift that allows sustainable innovation and creative progress for an organization. It comprises of cultural changes, internal resource considerations, and product development that supports improved, technology-powered user experiences.
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Digital Maturity Models: A Holistic Framework for Digital Transformation
Incorporating digital technologies into daily corporate life to run routine or new to the earth activities by forming new processes or by updating them making use of digital technologies and tools to fulfill and adapt to market, customer, and business demands.
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A New Digital Service Tax for the Transformation of the Taxation Architecture in Turkey
The intensive use of information technologies and the transfer of business processes and information to digital (electronic) environment by saving money and time.
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The Smart Society Concepts and Elements for Assuring a Green Future
The concept of using and applying digital technologies to create new or modify existing business models, processes, and customer experience enabling profitable revenue and greater competitive advantage.
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Digital Transformation Towards a New Context of Labour: Enterprise 4.0
The definition of digital transformation is the realignment of, or new investment in, technology, business models, and processes to drive new value for customers and employees and more effectively compete in an ever-changing digital economy.
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Digital Transformation: Technology and New Business Models as Drivers of Customer Experience
Digital transformation is the process of integrating digital technologies into all areas of a company’s business model to fundamentally alter how customer value is created and delivered. It involves changing business processes, culture, and customer experiences.
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Fostering Innovation and Value Creation Through Ecosystems: Case of Digital Business Models and Digital Platforms
A holistic term for organizational, technological, and environmental change of a company induced by, or resulting in, the industry disruption by digital technologies.
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Transhumanism and Innovative Leadership: A Question of Quality
Digital transformation is the process of devising new business applications that integrate all digitized data and digitalized applications. Taking advantage of digitalization to create completely new business concepts. Because of digitization and digitalization, data are easily accessible for use across various platforms, devices, and interfaces.
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Digital Innovation and Interactive Technologies: Educating the Society 5.0
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Aspectual Analysis of Digital Transformation and New Academic Professionals: A Case of Saudi Arabia
Using digital technologies to develop new or modify existing business processes to meet the changing needs of an organisation.
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Big Data in Business: Digital Transformation for Enhanced Decision-making and Superior Customer Experience
Digital transformation is the process of using information systems and technologies to create entirely new or enhance existing business processes to meet changing business and market requirements.
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The 4th Industrial Revolution and Its Impact on Entrepreneurial Education
The process of integrating digital technologies and digitizing processes to enhance efficiency, productivity, and innovation within entrepreneurial education, enabling the adoption of emerging technologies and new business models.
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Supply Chain Innovation in the Era of Industry 4.0
Digital transformation refers to the adoption of digital technologies in order to meet the needs of today's customers.
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The Impact of Business Sophistication on Marketing Knowledge
Is the adoption of new digital technologies to capture change in the performance of an organization with a focus on disruptive technologies.
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The Impact of Unified Communication and Collaboration Technologies on Productivity and Innovation: Promotion for the Fourth Industrial Revolution
Although digital transformation has existed in the lexicon of human thought for over fifty years and propelled humanity towards new horizons in terms of possibilities, the potential for digital transformation to enhance communication and collaboration in society and across enterprises is beginning to be realized.
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Premises of Digital Transformation in Autopoietic Organizations: A Framework Proposal
A concept that denotes the strategic potential of digitalization in practically all of the processes of organization.
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Customer Experience in the Banking Industry
A strategy that can significantly change the way industries operate, such as the use of technologies, changes in value creation, and structural and financial improvements.
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COVID-19 and Digital Transformation of Cambodian Higher Education: Opportunities, Challenges, and the Way Forward
The increased process of adopting digital technologies to perform and deliver services in a more efficient way. In this chapter, the terms digital transformation and digitalization are used interchangeably.
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Challenges of Digital Transformation: Impact on Culture and the Role of HRM
A process where technology is being integrated to facilitate one organization in establishing new models for its business, transforming processes, products, software, systems, and other organizational aspects to sustain competitive advantage.
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The Impact of Digital Transformation on Freelancer Well-Being: Insight From Slovenia
a broad sociotechnical process that implies the integration of digital technologies into aspects of daily social life. It refers to strategies or processes that go beyond the application of digital technologies and involve a profound change in the business environment.
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Marketing Information Products and Services Through Digital Platforms: Tools and Skills
Digital transformation is the integration of digital technology into all domains of business, essentially altering how you function and administer value to customers or consumer. It's also a cultural change that necessitates organizations to constantly challenge the status quo, experiment, and get comfortable with failure.
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Marketing Innovations in Industry 4.0 and Their Impacts on Events Marketing
It is the optimal use of technology in all processes for brands to adapt to digital time.
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Human Resources Development for the Use of Big Data Analytics in the Customer Business of German Banks
The digital transformation of banks begins with a vision. The transformation will only succeed if the human factor is also “picked up.
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Digital Marketing and Digital Retail Strategies in the Luxury Sector: Critical Factors and Opportunities
The capability of adopting new, fast, and frequently changing digital technology to solve problems, improve experiences of customers, employees, and companies.
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Utilization of Industry 4.0 Technologies in Nigerian Technical and Vocational Education: A Conundrum for Educators
The integration and adoption of digital technologies to fundamentally change business or educational processes, operations, and models to enhance efficiency and effectiveness.
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The Impact of Digital Transformation on Business Strategy: A Closer Look on Success Determinants
Digital transformation is a process of continuous change, driven by technology, companies and our entire society.
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A Case Study of Business Innovation Through Digital Technologies
The change that occurs when digital technologies are applied to organisational processes, structure, and systems to improve business performance and competitiveness.
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Evolution of Higher Education in the Social Sciences From Traditional Classrooms to AI-Driven Learning Environments
The process of using digital technologies to radically change how an organization operates and delivers value to its customers. In the context of higher education, it involves incorporating digital tools and platforms to enhance learning and administrative processes.
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Digital Mentoring via Emerging Technologies: A Case Study on Graduate Students
It is the integration of digital technologies into all areas of an institution to change the operations fundamentally embracing a cultural change.
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Managerial Challenges Under FinTech: Evidence From Zimbabwean Commercial Banks
A process whereby a company makes use of smart digital technologies to redefine existing business systems, processes, procedures, culture, and customer experiences in an attempt to meet constantly changing market and business requirements.
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Challenges and Opportunities for Digital Inclusion in Marginalised Communities
The amalgamation of modern innovation, technological skills, and processes used to establish business models and satisfy customers in different societies.
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Effects of Digital Applications and Artificial Intelligence Technologies in Businesses
Reshaping business processes, organizations and business models with digital technologies. This transformation is carried out in order to increase efficiency, create new business opportunities and improve customer experience.
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Digital Innovation in Healthcare
The process of using disruptive technologies that enable the availability of digital, objective data to both healthcare providers and patients, leading to an equal level doctor-patient relationship with shared decision-making and the democratization of care.
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Digital Transformation Journey of HR: The Effect of Big Data and Artificial Intelligence in HR Strategies and Roles
It is meeting the needs of individuals, societies, and industries by utilizing digital technologies and accordingly shaping new business models, finding new ways of doing business, creating new digital strategies and cultures.
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Strategies and Business Models of Banks in Front of the FinTech and BigTech Competition
Organizational change, covering both technology and management model, which aims to increase efficiency through the use of digital technologies.
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Ageing and Health in the Digital Society: Challenges and Opportunities
Phenomenon describing the innovative and creative expansion of digital usages ate the society level related to the substantial increase in digital knowledge, skills, and attitudes.
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Fourth Industrial Revolution: A Way Forward to Technological Revolution, Disruptive Innovation, and Their Effects on Employees
Digital transformation is the process in which individuals use new technologies in a fast and frequent way for solving problems.
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The Nature of Digital Leadership in Managing Employees Through Organizational Culture
Elaborate transformation of enterprise and organizational activities by means of several methods, skills, and models to absolutely leverage the adjustments and possibilities of a combination of digital technologies in a strategic manner.
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Evaluating the Benefits of Omnichannel Retail: A Systematic Literature Review Focused on Consumers
The process through which the society, including consumers and organisations, change their habits, processes, and ways of working as a consequence to the advance of digital technologies.
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Digital Transformation for Improving Customer Experience
Making full use of new technical capabilities to generate value and competitive advantage is what digital transformation is all about.
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Digital Transformation of Luxury Brands: Omnichannel Strategies and Implementations
The process of finding solutions to social and business needs with the integration of digital technologies and the development of business processes and culture.
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Resulting Changes
Digital transformation is the process of using digital technologies to modify or revolutionize existing business processes, operations, and customer experiences. It often involves the integration of digital technologies across all aspects of an organization (OpenAI, 2023 AU40: The in-text citation "OpenAI, 2023" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. ).
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Intelligent Lean Manufacturing: Lean Manufacturing, Lean Transformation, and Digital Transformation Relationship Evolution
Due to the increasing social and sectoral needs in the customer-supplier relationship, the process of transferring, evaluating, finalizing and deciding on large-scale data regarding this needs to be accelerated. In this context, digital transformation is the process of finding solutions, development and change with the integration of digital technologies powered by artificial intelligence, which also requires organizational and cultural change.
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Developing an IoT Adoption Framework for Library Management for Public Tertiary Institutions in Ghana
Digital transformation involves utilizing digital technologies to improve various sectors of the economy and society, including government services, business operations, education, and healthcare.
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A “New” Public Sector in the Modern Age
The set of processes and technological evolutions that leads to an increasing use of digital tools in all aspects of society, from the private to the corporate sector.
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